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- W30542486 abstract "Treating clients of mental health services as consumers is a relatively new concept in Britain. This article seeks to explain the development of consumer satisfaction surveys, reviews the literature, and identifies ways in which the approach can be used to improve services." @default.
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- W30542486 date "1992-09-24" @default.
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- W30542486 title "Consumer satisfaction surveys in mental health" @default.
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- W30542486 doi "https://doi.org/10.12968/bjon.1992.1.10.523" @default.
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