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- W3081749415 abstract "The goal of this study is to identify important values for the client that are related to satisfaction andvalue-in-use, in order to improve client perceived quality. This information could be useful in achievingbetter client outcomes. The research question is;What are important values for the client in a home care setting that affect satisfaction?In order to answer the research question, this paper will start with a literature review on thecharacteristics of client satisfaction, value-in-use and measuring satisfaction. Additionally, severalinterviews will be conducted to find out what need to be measured to improve the clients’ satisfaction." @default.
- W3081749415 created "2020-09-08" @default.
- W3081749415 creator A5069001872 @default.
- W3081749415 date "2020-01-01" @default.
- W3081749415 modified "2023-09-26" @default.
- W3081749415 title "The home care clients' values for satisfaction: Assessing the values of frail older adults with home care services." @default.
- W3081749415 hasPublicationYear "2020" @default.
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