Matches in SemOpenAlex for { <https://semopenalex.org/work/W3086657060> ?p ?o ?g. }
- W3086657060 endingPage "728" @default.
- W3086657060 startingPage "706" @default.
- W3086657060 abstract "Purpose The purpose of this paper is to fill a gap in the existing literature that relates leadership style to total quality management (TQM) focus. Specifically, the study evaluates whether and how leadership style may affect the implementation of TQM practices. Design/methodology/approach A structured questionnaire was used to collect data from employees of different organizations operating in the manufacturing ( n = 156) and service sectors ( n = 147). Exploratory and confirmatory factor analyses as well as structural equation modeling were adopted to test the hypothesized research model. Findings The results revealed that transformational leadership has a positive impact in the implementation of TQM practices (e.g., customer focus, process management, human resource management, strategic planning and learning). It was also found that, regardless of industry type, manufacturing or service, transformational leadership has a significantly positive influence on TQM practices. In addition, it was noted that manufacturing companies showed a higher level of TQM practices than did service companies. Originality/value This study represents, to the best of the author’s knowledge, the first empirical examination of the relationship between transformational leadership and TQM in the service and manufacturing industries, with the goal of determining the differences between these two sectors. The study's conclusions may be useful for service and manufacturing organizations in achieving more effective leadership in the implementation of TQM." @default.
- W3086657060 created "2020-09-21" @default.
- W3086657060 creator A5000439128 @default.
- W3086657060 date "2020-09-12" @default.
- W3086657060 modified "2023-09-27" @default.
- W3086657060 title "Does transformational leadership influence TQM practices? A comparison analysis between manufacturing and service firms" @default.
- W3086657060 cites W1492242643 @default.
- W3086657060 cites W1498905933 @default.
- W3086657060 cites W1518978000 @default.
- W3086657060 cites W1537757120 @default.
- W3086657060 cites W1588544905 @default.
- W3086657060 cites W1590881071 @default.
- W3086657060 cites W1605359766 @default.
- W3086657060 cites W1605399875 @default.
- W3086657060 cites W1886659392 @default.
- W3086657060 cites W1975965087 @default.
- W3086657060 cites W1980173059 @default.
- W3086657060 cites W1982638314 @default.
- W3086657060 cites W1986160656 @default.
- W3086657060 cites W1990095262 @default.
- W3086657060 cites W1990354273 @default.
- W3086657060 cites W1993636358 @default.
- W3086657060 cites W1997107711 @default.
- W3086657060 cites W1998502587 @default.
- W3086657060 cites W2004044932 @default.
- W3086657060 cites W2018926452 @default.
- W3086657060 cites W2021621547 @default.
- W3086657060 cites W2023306934 @default.
- W3086657060 cites W2029582084 @default.
- W3086657060 cites W2030044005 @default.
- W3086657060 cites W2030223563 @default.
- W3086657060 cites W2036683217 @default.
- W3086657060 cites W2048226819 @default.
- W3086657060 cites W2049300055 @default.
- W3086657060 cites W2052660970 @default.
- W3086657060 cites W2057201767 @default.
- W3086657060 cites W2059414343 @default.
- W3086657060 cites W2061564019 @default.
- W3086657060 cites W2063966938 @default.
- W3086657060 cites W2074777492 @default.
- W3086657060 cites W2076829126 @default.
- W3086657060 cites W2089936576 @default.
- W3086657060 cites W2092667498 @default.
- W3086657060 cites W2099066024 @default.
- W3086657060 cites W2113706037 @default.
- W3086657060 cites W2123742646 @default.
- W3086657060 cites W2138044711 @default.
- W3086657060 cites W2142708665 @default.
- W3086657060 cites W2336262906 @default.
- W3086657060 cites W2517686088 @default.
- W3086657060 cites W2567945976 @default.
- W3086657060 cites W2573245009 @default.
- W3086657060 cites W2591471098 @default.
- W3086657060 cites W2591525899 @default.
- W3086657060 cites W2601981463 @default.
- W3086657060 cites W2737877568 @default.
- W3086657060 cites W2766775747 @default.
- W3086657060 cites W2788566749 @default.
- W3086657060 cites W2804123636 @default.
- W3086657060 cites W2913906354 @default.
- W3086657060 cites W2923095915 @default.
- W3086657060 cites W2944813996 @default.
- W3086657060 cites W2958141217 @default.
- W3086657060 cites W2963058425 @default.
- W3086657060 cites W2983311828 @default.
- W3086657060 cites W3003445373 @default.
- W3086657060 cites W3012447046 @default.
- W3086657060 cites W3125563162 @default.
- W3086657060 doi "https://doi.org/10.1108/tqm-12-2019-0296" @default.
- W3086657060 hasPublicationYear "2020" @default.
- W3086657060 type Work @default.
- W3086657060 sameAs 3086657060 @default.
- W3086657060 citedByCount "6" @default.
- W3086657060 countsByYear W30866570602021 @default.
- W3086657060 countsByYear W30866570602022 @default.
- W3086657060 countsByYear W30866570602023 @default.
- W3086657060 crossrefType "journal-article" @default.
- W3086657060 hasAuthorship W3086657060A5000439128 @default.
- W3086657060 hasConcept C11012388 @default.
- W3086657060 hasConcept C119857082 @default.
- W3086657060 hasConcept C138897024 @default.
- W3086657060 hasConcept C144024400 @default.
- W3086657060 hasConcept C144133560 @default.
- W3086657060 hasConcept C15744967 @default.
- W3086657060 hasConcept C162853370 @default.
- W3086657060 hasConcept C175700187 @default.
- W3086657060 hasConcept C19165224 @default.
- W3086657060 hasConcept C195094911 @default.
- W3086657060 hasConcept C197386563 @default.
- W3086657060 hasConcept C2776950860 @default.
- W3086657060 hasConcept C2780378061 @default.
- W3086657060 hasConcept C38775462 @default.
- W3086657060 hasConcept C41008148 @default.
- W3086657060 hasConcept C56739046 @default.
- W3086657060 hasConcept C71104824 @default.
- W3086657060 hasConcept C77805123 @default.
- W3086657060 hasConcept C85973986 @default.
- W3086657060 hasConceptScore W3086657060C11012388 @default.