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- W3086809340 abstract "Organizational ratings exude anxiety and allure, but relatively little is known about how managers balance resisting and mobilizing ratings. We explore this duality with a qualitative study on managerial responses to corporate social responsibility (CSR) ratings. Based on interviews focused on CSR ratings with managers of 60 companies, we induce four responses to ratings: grumbling, contestation, cherry-picking and microstatactivism. We further show how managers combine resistance and mobilization in two ambivalent engagement modes. Our analysis contributes to the literature by developing a more nuanced theory of corporate responses to organizational ratings, which demonstrates the importance of ambivalence in managing institutional pressure." @default.
- W3086809340 created "2020-09-21" @default.
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- W3086809340 date "2020-10-22" @default.
- W3086809340 modified "2023-10-18" @default.
- W3086809340 title "The Politics of Reactivity: Ambivalence in corporate responses to corporate social responsibility ratings" @default.
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- W3086809340 doi "https://doi.org/10.1177/0170840620964980" @default.
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