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- W3089652325 abstract "Purpose The purpose of this study is to map the implications and competencies for Industry 4.0 to the hard and soft aspects of total quality management (TQM). Design/methodology/approach The author/s collected data from purposively drawn samples of early-career engineering professionals (ECEPs) using a cross-sectional survey. A total of 20 ECEPs from three small-class cohorts (2014, 2016 and 2018) participated in the survey. The author/s analyzed data using the Kruskal–Wallis test and Wilcoxon–Mann–Whitney test to establish the effect of cohort and gender on the implications and competencies for Industry 4.0. The author/s then mapped the top- and bottom-ranked implications and competencies onto the hard and soft aspects of TQM using a matrix. Findings Based on the cohort, significant differences p < 0.05 existed in the interests and competencies for Industry 4.0. In congruence, the 2014 cohort had the highest number of “unique” top- and bottom-ranked competencies and implications spanning the hard and soft TQM. Based on gender, nonsignificant differences p < 0.05 existed in the interests and competencies for Industry 4.0. The male and female ECEPs' “common” top-ranked implications appeared under the hard and soft TQM. All their “common” top-ranked competencies appeared under the hard TQM, while all their “common” bottom-ranked competencies appeared under the soft TQM. Research limitations/implications The sample size, context/discipline and perceptual data are limitations. Practical implications Optimizing an existing TQM framework/matrix to design Industry 4.0 TQM, advanced as TQM 4.0. Originality/value Perspectives of early-career professionals for TQM 4.0 implementation." @default.
- W3089652325 created "2020-10-08" @default.
- W3089652325 creator A5081767141 @default.
- W3089652325 date "2020-10-01" @default.
- W3089652325 modified "2023-10-12" @default.
- W3089652325 title "Mapping the implications and competencies for Industry 4.0 to hard and soft total quality management" @default.
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- W3089652325 doi "https://doi.org/10.1108/tqm-07-2020-0158" @default.
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