Matches in SemOpenAlex for { <https://semopenalex.org/work/W3093798148> ?p ?o ?g. }
Showing items 1 to 72 of
72
with 100 items per page.
- W3093798148 abstract "When making a choice regarding care homes, potential service users or their family members face problems associated with information asymmetry. Given the credence nature of care home services, many aspects of quality cannot be assessed prior to use. In the absence of a mechanism to assess service quality two main problems can arise. First, users are not able to distinguish between good-quality providers and poor-quality providers, and second, providers of good-quality services are unable to credibly provide accurate information to users to distinguish them from poor-quality providers. In such a situation, both users and providers of high-quality services will welcome measures or effective ‘signals’ that would allow them to differentiate service quality. In England, this role is fulfilled by the Care Quality Commission, through inspections and provision of quality ratings. Quality ratings produced by the regulator have a dual purpose. They provide information about quality for potential stakeholders who may be interested in using the service and they provide feedback for care home service providers to encourage service quality improvement. If quality ratings are to effectively remove problems of information asymmetry, they must be effective in both purposes. Using signalling theory as the basis for a range of quantitative methods, this research assesses the effectiveness of quality ratings provided by the regulator for all care homes, as market signals of quality. Based on the assessment of the three dimensions of an effective signal (signal cost, signal observability and signal consistency), the study finds that regulator quality ratings may not be an effective market signal. Whilst the study finds that quality ratings of some service providers improves after inspection, no improvements are made by a greater number of care homes. Furthermore, the study also finds a positive association between quality ratings and demand for care home places, however, the evidence also suggests that changes in demand are caused mostly by the regulator’s own enforcement actions. In addition to having some issues with internal consistency between quality ratings and inspection reports, evidence suggests that regulator quality ratings are mainly fulfilling the role of a feedback signal for regulatory scrutiny. There is a need for the regulator to consider the informational gain from its quality ratings for potential service users of care homes. If service users are to benefit from quality ratings and inspection reports, these must be internally consistent and easily understandable by those accessing the information." @default.
- W3093798148 created "2020-10-29" @default.
- W3093798148 creator A5083964660 @default.
- W3093798148 date "2020-07-10" @default.
- W3093798148 modified "2023-09-23" @default.
- W3093798148 title "Signalling Quality: An Assessment of the Effectiveness of Regulator Quality Ratings for Care Homes" @default.
- W3093798148 doi "https://doi.org/10.25392/leicester.data.12639980.v1" @default.
- W3093798148 hasPublicationYear "2020" @default.
- W3093798148 type Work @default.
- W3093798148 sameAs 3093798148 @default.
- W3093798148 citedByCount "0" @default.
- W3093798148 crossrefType "dissertation" @default.
- W3093798148 hasAuthorship W3093798148A5083964660 @default.
- W3093798148 hasConcept C10138342 @default.
- W3093798148 hasConcept C111472728 @default.
- W3093798148 hasConcept C116537 @default.
- W3093798148 hasConcept C137577040 @default.
- W3093798148 hasConcept C138885662 @default.
- W3093798148 hasConcept C140781008 @default.
- W3093798148 hasConcept C144133560 @default.
- W3093798148 hasConcept C157934477 @default.
- W3093798148 hasConcept C162853370 @default.
- W3093798148 hasConcept C2776034101 @default.
- W3093798148 hasConcept C2779530757 @default.
- W3093798148 hasConcept C2780378061 @default.
- W3093798148 hasConcept C41008148 @default.
- W3093798148 hasConcept C5119721 @default.
- W3093798148 hasConcept C71405471 @default.
- W3093798148 hasConcept C76155785 @default.
- W3093798148 hasConceptScore W3093798148C10138342 @default.
- W3093798148 hasConceptScore W3093798148C111472728 @default.
- W3093798148 hasConceptScore W3093798148C116537 @default.
- W3093798148 hasConceptScore W3093798148C137577040 @default.
- W3093798148 hasConceptScore W3093798148C138885662 @default.
- W3093798148 hasConceptScore W3093798148C140781008 @default.
- W3093798148 hasConceptScore W3093798148C144133560 @default.
- W3093798148 hasConceptScore W3093798148C157934477 @default.
- W3093798148 hasConceptScore W3093798148C162853370 @default.
- W3093798148 hasConceptScore W3093798148C2776034101 @default.
- W3093798148 hasConceptScore W3093798148C2779530757 @default.
- W3093798148 hasConceptScore W3093798148C2780378061 @default.
- W3093798148 hasConceptScore W3093798148C41008148 @default.
- W3093798148 hasConceptScore W3093798148C5119721 @default.
- W3093798148 hasConceptScore W3093798148C71405471 @default.
- W3093798148 hasConceptScore W3093798148C76155785 @default.
- W3093798148 hasLocation W30937981481 @default.
- W3093798148 hasOpenAccess W3093798148 @default.
- W3093798148 hasPrimaryLocation W30937981481 @default.
- W3093798148 hasRelatedWork W1562879352 @default.
- W3093798148 hasRelatedWork W1898691961 @default.
- W3093798148 hasRelatedWork W1911860916 @default.
- W3093798148 hasRelatedWork W2017623122 @default.
- W3093798148 hasRelatedWork W2024468270 @default.
- W3093798148 hasRelatedWork W2056475584 @default.
- W3093798148 hasRelatedWork W2077806089 @default.
- W3093798148 hasRelatedWork W2082450818 @default.
- W3093798148 hasRelatedWork W2091900049 @default.
- W3093798148 hasRelatedWork W2201591051 @default.
- W3093798148 hasRelatedWork W2308301189 @default.
- W3093798148 hasRelatedWork W2329347880 @default.
- W3093798148 hasRelatedWork W2345774755 @default.
- W3093798148 hasRelatedWork W2364901510 @default.
- W3093798148 hasRelatedWork W2460827583 @default.
- W3093798148 hasRelatedWork W2617882137 @default.
- W3093798148 hasRelatedWork W2903198984 @default.
- W3093798148 hasRelatedWork W3124426841 @default.
- W3093798148 hasRelatedWork W5669136 @default.
- W3093798148 hasRelatedWork W657146555 @default.
- W3093798148 isParatext "false" @default.
- W3093798148 isRetracted "false" @default.
- W3093798148 magId "3093798148" @default.
- W3093798148 workType "dissertation" @default.