Matches in SemOpenAlex for { <https://semopenalex.org/work/W3094023619> ?p ?o ?g. }
Showing items 1 to 78 of
78
with 100 items per page.
- W3094023619 endingPage "1" @default.
- W3094023619 startingPage "1" @default.
- W3094023619 abstract "Service quality measurement enables hospitals to focus on the areas in which they need to focus their energy and efforts. This study was conducted in Salem Region, an important city in the state of Tamil Nadu, located in the Southern India. The responses were collected through a structured and validated questionnaire. The sample size was 200. The study has used SERVQUAL model developed by Parasuraman et al. (1988), a proven data collection instrument, which is widely used by researchers around the world for measuring the service quality gap through a set of 22 statements that measure expectation and patients' perceived experience. The study found that among all the five dimensions, the service quality gap is well pronounced in the assurance dimension. One of the important limitations of this study is that the nature and severity of the patients' disease is not taken into the purview of this study as the pilot study highlighted their unwillingness to reveal such information." @default.
- W3094023619 created "2020-10-29" @default.
- W3094023619 creator A5040989527 @default.
- W3094023619 date "2020-01-01" @default.
- W3094023619 modified "2023-09-26" @default.
- W3094023619 title "Assessment of service quality of private hospitals in southern India." @default.
- W3094023619 doi "https://doi.org/10.1504/ijsom.2020.10033106" @default.
- W3094023619 hasPublicationYear "2020" @default.
- W3094023619 type Work @default.
- W3094023619 sameAs 3094023619 @default.
- W3094023619 citedByCount "0" @default.
- W3094023619 crossrefType "journal-article" @default.
- W3094023619 hasAuthorship W3094023619A5040989527 @default.
- W3094023619 hasConcept C105795698 @default.
- W3094023619 hasConcept C106436119 @default.
- W3094023619 hasConcept C111472728 @default.
- W3094023619 hasConcept C127413603 @default.
- W3094023619 hasConcept C133462117 @default.
- W3094023619 hasConcept C136703025 @default.
- W3094023619 hasConcept C138885662 @default.
- W3094023619 hasConcept C140688305 @default.
- W3094023619 hasConcept C140781008 @default.
- W3094023619 hasConcept C144133560 @default.
- W3094023619 hasConcept C162853370 @default.
- W3094023619 hasConcept C185592680 @default.
- W3094023619 hasConcept C198531522 @default.
- W3094023619 hasConcept C202444582 @default.
- W3094023619 hasConcept C205649164 @default.
- W3094023619 hasConcept C21547014 @default.
- W3094023619 hasConcept C2779530757 @default.
- W3094023619 hasConcept C2780378061 @default.
- W3094023619 hasConcept C33676613 @default.
- W3094023619 hasConcept C33923547 @default.
- W3094023619 hasConcept C41895202 @default.
- W3094023619 hasConcept C43617362 @default.
- W3094023619 hasConceptScore W3094023619C105795698 @default.
- W3094023619 hasConceptScore W3094023619C106436119 @default.
- W3094023619 hasConceptScore W3094023619C111472728 @default.
- W3094023619 hasConceptScore W3094023619C127413603 @default.
- W3094023619 hasConceptScore W3094023619C133462117 @default.
- W3094023619 hasConceptScore W3094023619C136703025 @default.
- W3094023619 hasConceptScore W3094023619C138885662 @default.
- W3094023619 hasConceptScore W3094023619C140688305 @default.
- W3094023619 hasConceptScore W3094023619C140781008 @default.
- W3094023619 hasConceptScore W3094023619C144133560 @default.
- W3094023619 hasConceptScore W3094023619C162853370 @default.
- W3094023619 hasConceptScore W3094023619C185592680 @default.
- W3094023619 hasConceptScore W3094023619C198531522 @default.
- W3094023619 hasConceptScore W3094023619C202444582 @default.
- W3094023619 hasConceptScore W3094023619C205649164 @default.
- W3094023619 hasConceptScore W3094023619C21547014 @default.
- W3094023619 hasConceptScore W3094023619C2779530757 @default.
- W3094023619 hasConceptScore W3094023619C2780378061 @default.
- W3094023619 hasConceptScore W3094023619C33676613 @default.
- W3094023619 hasConceptScore W3094023619C33923547 @default.
- W3094023619 hasConceptScore W3094023619C41895202 @default.
- W3094023619 hasConceptScore W3094023619C43617362 @default.
- W3094023619 hasIssue "1" @default.
- W3094023619 hasLocation W30940236191 @default.
- W3094023619 hasOpenAccess W3094023619 @default.
- W3094023619 hasPrimaryLocation W30940236191 @default.
- W3094023619 hasRelatedWork W1973096815 @default.
- W3094023619 hasRelatedWork W2028393662 @default.
- W3094023619 hasRelatedWork W2089544520 @default.
- W3094023619 hasRelatedWork W2561162457 @default.
- W3094023619 hasRelatedWork W2937437986 @default.
- W3094023619 hasRelatedWork W2950529632 @default.
- W3094023619 hasRelatedWork W322915960 @default.
- W3094023619 hasRelatedWork W4301585561 @default.
- W3094023619 hasRelatedWork W4366120761 @default.
- W3094023619 hasRelatedWork W3125697026 @default.
- W3094023619 hasVolume "1" @default.
- W3094023619 isParatext "false" @default.
- W3094023619 isRetracted "false" @default.
- W3094023619 magId "3094023619" @default.
- W3094023619 workType "article" @default.