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- W3104277331 abstract "Electronic Health Record (EHR) systems are the cornerstone of the healthcare industry. Looking through the combined theoretical lens of value co-creation (VCC) and the relational view, this article uses the qualitative case study methodology to get an in-depth understanding of value co-creation in EHR systems. The spirit of this study is discovery. Value co-creation perspectives of different business-unit heads within an extensive hospital system were gathered to identify: (1) the key values reciprocally co-created and recognized in a multi-unit EHR environment, and (2) critical challenges facing the implementation of EHR systems in such multi-unit environments. Based on the study results, a conceptual framework is proposed highlighting five VCC dimensions of EHR in multi-unit environments: systems & data, information, processes, relationships, and regulations." @default.
- W3104277331 created "2020-11-23" @default.
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- W3104277331 date "2020-07-02" @default.
- W3104277331 modified "2023-09-27" @default.
- W3104277331 title "Value co-creation dimensions and challenges in EHR systems" @default.
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- W3104277331 doi "https://doi.org/10.1080/15228053.2020.1832647" @default.
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