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• W3115804826 abstract "AbstractWhat are the implications of governmental responses to crises for street-level implementation? The COVID-19 pandemic presents a unique opportunity to compare the formal role that decision-makers require of street-level bureaucrats (SLBs) during a crisis. Textual analysis of 36 legislative documents and emergency regulations in Israel indicates that the additional duties assigned to police officers, teachers, and physicians reflect three interrelated changes in street-level implementation: increased policy ambiguity, higher risk exposure, and expanded discretion. Decision-makers’ expectations of SLBs during a crisis highlight the inherent limit of policy-as-written to account for the operational, action-imperative essence of on-the-ground service delivery.Note: In the interests of space, street-level theory and the pandemic context underpinning the articles for this Special Issue are discussed in detail in the Introduction to the Issue.Keywords: street-level bureaucratscrisisdiscretionriskCOVID-19 Additional informationNotes on contributorsMaayan DavidovitzMaayan Davidovitz is a PhD candidate at the Department of Public Administration and Policy in the School of Political Sciences at the University of Haifa in Israel. Her research interests include street-level bureaucracy, trust in public administration, bottom-up policy implementation, educational policy and social policy.Nissim CohenNissim Cohen is the head of The Center for Public Management and Policy (CPMP) at the University of Haifa in Israel. His research interests include public administration reform, interactions between politicians and bureaucrats, public budgeting, street-level bureaucracy, policy entrepreneurship and social welfare and health policies.Anat GofenAnat Gofen is an associate professor at the Federmann School of Public Policy, Hebrew University of Jerusalem. Her research focuses on the role of outliers in the evolvement, formation and implications of public policy, with emphasis on the interrelationships between citizens and government during implementation. Her research demonstrates mechanisms, influences and contributions of outliers to public life in various policy domains, including education, health and welfare, through concepts such as family capital, entrepreneurial exit, street-level divergence, street-level management, negotiated compliance and policy dissonance. Gofen received her B.Sc. in computer science and Ph.D. in public policy from Hebrew University. She serves as co-editor of JCPA and as a co-chair of the Public Policy study group of the European Group of Public Administration." @default.
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• W3115804826 date "2020-12-29" @default.
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• W3115804826 title "Governmental Response to Crises and Its Implications for Street-Level Implementation: Policy Ambiguity, Risk, and Discretion during the COVID-19 Pandemic" @default.
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• W3115804826 doi "https://doi.org/10.1080/13876988.2020.1841561" @default.
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