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• W3118961772 abstract "ABSTRACTHumanity is facing the biggest challenge ever in the history of mankind as COVID-19 is lashing hard over the people round the globe. The present situation is getting worse as the management of heavy influx of infected individuals in the Covid care centres are difficult as well as the new emergence of mutant forms of Corona virus which may escape from the immune surveillance or the viral immune acquired responses against the newly developed vaccines, which may lead the global healthcare systems to uncertainty and it’s the situational demand to increase the efficacy of such systems by managerial operations. Agility plays a vital role in Covid-19 care to enhance the operational performance to meet the dynamic demand of Covid-19 hospitals. The aim of this paper is to analyse the factors that interplay in the agility of Covid care operations in healthcare organizationsusing Total Interpretive Structural Modelling (TISM) approach. This is the first attempt made to understand the factors influencing the agility of Covid care systems using TISM approach. Accessibility and availability of the required resources, training and development, collaboration and resilience were found to be key driving factors influencing agility, while multi-tasking and decision making, embracing technology and innovations and cost effectiveness were identified as the triggering factors. The findings may help the healthcare organizations to enhance their agility level of the Covid care operations.KEYWORDS: AgilityCovid-19 care agilitynovel Corona Virus-2 hospitalhospital challengeshealthcare management during Covid-19Total Interpretive Structural Modelling (TISM) Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsM. SureshM. Suresh is an Associate Professor at Amrita School of Business, Amrita Vishwa Vidyapeetham, Coimbatore, India. He holds a PhD in Project Management from Indian Institute of Technology, Bombay, India and Master’s in Industrial Engineering from PSG College of Technology, Coimbatore, India. His research interests include issues related to healthcare operations, sustainability and performance management. He has authored several papers in Operations Management and currently working on Agile Healthcare Operations Management. He is also a member of International Society on Multiple Criteria Decision Making.A. RoobaswathinyA. Roobaswathiny is a MBA student at Amrita School of Business, Amrita Vishwa Vidyapeetham, Coimbatore, India. She did her B.Tech., in Electronics and Communications Engineering from Pondicherry University, India. Her research interests include healthcare operations management, service operations management, and agile management.S. Lakshmi PriyadarsiniS. Lakshmi Priyadarsini is an immunology faculty in the department of Zoology, Government Victoria College, Palakkad, University of Calicut, Kerala, India. She did her PhD in Biochemistry from Rajiv Gandhi Centre for Biotechnology, Kerala, India and post-doctoral research in viral immunology from Emory Vaccine Centre, Atlanta, USA acquired several publications in influenza viral research, especially in pandemic H1N1 2009. Her contribution to immunology has gained a nature communication in 2016." @default.
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• W3118961772 date "2021-01-02" @default.
• W3118961772 modified "2023-10-03" @default.
• W3118961772 title "A study on the factors that influence the agility of COVID-19 hospitals" @default.
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• W3118961772 doi "https://doi.org/10.1080/20479700.2020.1870355" @default.
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