Matches in SemOpenAlex for { <https://semopenalex.org/work/W3120561174> ?p ?o ?g. }
Showing items 1 to 73 of
73
with 100 items per page.
- W3120561174 endingPage "593" @default.
- W3120561174 startingPage "589" @default.
- W3120561174 abstract "Until recently, businesses could only rely on the quality of their products to introduce new products, services or innovations of various kinds. The success was only the result of the companies' focus on providing reliable and highly functional products / services on the market.This is no longer the case today. Most of the big brands have become marketing machines, competing with the rest - direct competitors, instead of focusing on consumer experiences, in the context of the design of their products and services. Product differentiation is becoming a trivial trick and today is no longer seen as a success factor in big business.The design of customer experiences is aimed at injecting purpose and empathy for everything related to the use of the product or service.Many startups, which in the recent past were just start-ups, now manage billions, thanks to the fact that they have focused on the customer experience both in the design of their products / services and in the business model, instead of marketing and strategy. for sales.Focusing on designing customer experiences gives businesses the opportunity to differentiate in a more meaningful way. It is even predicted that customer experiences will exceed the price and the product as key differentiators of the brand by 2022.Customer experience design is the practice of designing products / services with a focus on quality and attention to the user experience. Each point of contact within the customer's interaction with the product / service is designed to deliver experiences based on the promise of the brand. It requires companies to intertwine storylines through online and offline experiences that enliven the brand.Designing customer experiences is an effective way to increase the company's base, with the customer first and foremost. If customers are satisfied with the product / service, as well as with their experience in purchasing, they will become loyal defenders of the brand and will contribute to expanding the company's market share.This is the undisputed advantage of user experience design - customers are the key to success. Adopting practices that enhance the customer experience will undoubtedly lead to a return on investment and provide a solid foundation on which the brand can continue to grow." @default.
- W3120561174 created "2021-01-18" @default.
- W3120561174 creator A5005315143 @default.
- W3120561174 date "2020-12-16" @default.
- W3120561174 modified "2023-09-26" @default.
- W3120561174 title "CUSTOMER EXPERIENCE DESIGN" @default.
- W3120561174 hasPublicationYear "2020" @default.
- W3120561174 type Work @default.
- W3120561174 sameAs 3120561174 @default.
- W3120561174 citedByCount "0" @default.
- W3120561174 crossrefType "journal-article" @default.
- W3120561174 hasAuthorship W3120561174A5005315143 @default.
- W3120561174 hasConcept C101276457 @default.
- W3120561174 hasConcept C111472728 @default.
- W3120561174 hasConcept C127576917 @default.
- W3120561174 hasConcept C138885662 @default.
- W3120561174 hasConcept C140781008 @default.
- W3120561174 hasConcept C144133560 @default.
- W3120561174 hasConcept C162853370 @default.
- W3120561174 hasConcept C2524010 @default.
- W3120561174 hasConcept C2779530757 @default.
- W3120561174 hasConcept C2780378061 @default.
- W3120561174 hasConcept C31367271 @default.
- W3120561174 hasConcept C33923547 @default.
- W3120561174 hasConcept C43595421 @default.
- W3120561174 hasConcept C63207073 @default.
- W3120561174 hasConcept C90673727 @default.
- W3120561174 hasConceptScore W3120561174C101276457 @default.
- W3120561174 hasConceptScore W3120561174C111472728 @default.
- W3120561174 hasConceptScore W3120561174C127576917 @default.
- W3120561174 hasConceptScore W3120561174C138885662 @default.
- W3120561174 hasConceptScore W3120561174C140781008 @default.
- W3120561174 hasConceptScore W3120561174C144133560 @default.
- W3120561174 hasConceptScore W3120561174C162853370 @default.
- W3120561174 hasConceptScore W3120561174C2524010 @default.
- W3120561174 hasConceptScore W3120561174C2779530757 @default.
- W3120561174 hasConceptScore W3120561174C2780378061 @default.
- W3120561174 hasConceptScore W3120561174C31367271 @default.
- W3120561174 hasConceptScore W3120561174C33923547 @default.
- W3120561174 hasConceptScore W3120561174C43595421 @default.
- W3120561174 hasConceptScore W3120561174C63207073 @default.
- W3120561174 hasConceptScore W3120561174C90673727 @default.
- W3120561174 hasIssue "3" @default.
- W3120561174 hasLocation W31205611741 @default.
- W3120561174 hasOpenAccess W3120561174 @default.
- W3120561174 hasPrimaryLocation W31205611741 @default.
- W3120561174 hasRelatedWork W1485454264 @default.
- W3120561174 hasRelatedWork W1604458879 @default.
- W3120561174 hasRelatedWork W171712669 @default.
- W3120561174 hasRelatedWork W1990387955 @default.
- W3120561174 hasRelatedWork W2024112416 @default.
- W3120561174 hasRelatedWork W2170061967 @default.
- W3120561174 hasRelatedWork W2276901473 @default.
- W3120561174 hasRelatedWork W2566585234 @default.
- W3120561174 hasRelatedWork W2592047113 @default.
- W3120561174 hasRelatedWork W2767610433 @default.
- W3120561174 hasRelatedWork W2806537199 @default.
- W3120561174 hasRelatedWork W2912038787 @default.
- W3120561174 hasRelatedWork W2945085890 @default.
- W3120561174 hasRelatedWork W2993230473 @default.
- W3120561174 hasRelatedWork W3022278003 @default.
- W3120561174 hasRelatedWork W3118847344 @default.
- W3120561174 hasRelatedWork W3168791417 @default.
- W3120561174 hasRelatedWork W3206921522 @default.
- W3120561174 hasRelatedWork W569487644 @default.
- W3120561174 hasRelatedWork W2461948913 @default.
- W3120561174 hasVolume "43" @default.
- W3120561174 isParatext "false" @default.
- W3120561174 isRetracted "false" @default.
- W3120561174 magId "3120561174" @default.
- W3120561174 workType "article" @default.