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- W3121456596 abstract "ABSTRACTConflicts are an ever present reality; and, we see that with an increase in psychological maturity at workplaces, conflicts are increasingly being handled through negotiations. While contemporary literature and tools deal with negotiating strategy, tools and techniques, what they miss out on is negotiating The primary premise of this paper is that behind these tools used in negotiations, is the individual ability to grapple with such interactions. The paper draws from an earlier work on the morphology of dispute handling capability to generate items for negotiating ability. The research was carried out in three phases. In the first phase, thirty incidents of dispute from Mahabharata - an Indian epic about a war transcending human race and its complexities - were outlined and subsequently analyzed to draw insights into negotiating and the capability required to negotiate. In the second phase, thirty exploratory in-depth interviews were carried out with executives to obtain an insight into the concept of negotiating ability using the critical incident technique. In the third phase of the research, findings from the qualitative methods were validated through survey method. The emerging scale along with the sub- scales shows robust psychometric properties and is expected to be useful for academics and practitioners alike.JEL: M12, M14, M53KEYWORDS: Negotiation, Negotiating Ability, Scale DevelopmentINTRODUCTIONWe live in a volatile world where disputes of varying magnitudes and consequences abound and dispute handling capability appears to be a scarce commodity. It can be argued that disputes, if not handled well, could have far reaching consequences. On the other hand, well-handled disputes can have some positive outcomes as well. Conventional wisdom considers disputes as destructive; however, researchers (Pincus, 1986; Bendersky, 2003) consider them as opportunities to create awareness about problems, bring about organizational change, provide better solutions and improve internal management. Hellman (1993) perhaps brings out the dichotomy succinctly when he suggests that agreement is not necessarily good but then neither is disagreement especially when people disagree for the sake of disagreeing, as a way to assert themselves and to avoid feeling dominated. Researchers (Barker, Tjosvold, and Andrews, 1988; Lippitt, 1982; Schmidt, 1974; Sethi, 1977; Sayeed, 1990; Syeed, 1990; Walton and McKersie, 1965) have also indicated several dispute handling strategies employed by executives at an individual level. Justice research suggests that voice (Batt, Col vin and Keefe, 2002; McCabe and Lewin, 1992), through enhancement of procedural justice (Barry, 2000; Trevino, 1992), and fairness perceptions (Blancero, 1995; Mesch & Dalton, 1989; 1992; Naumann et al., 1995; Schwartz & Moayed, 2001) helps in minimizing and resolving issues causing disputes. Besides, based on the norms of reciprocity, perceived organizational support (Naumann et al., 1995) and the quality of leader member exchange (Cleyman et al., 1995) also assist in keeping dispute-causing issues to a minimum.While these are a few illustrations of how disputes could be handled, the focus of this study is not to examine these modalities. The focus of this study is on Negotiating Ability behind and beyond these methods premised on the assumption that it is this capability which is critical in choosing and deploying one or more of these methods. The following section reviews the literature on negotiating ability. The review is followed by a section on research methodology that outlines the three phases in which the research was conducted. The section on results and discussion provides the statistical analysis of the data and provides empirical support for the framework. Finally, the conclusion highlights the implications of the study for the academia and the practitioners, the limitations of the study, and the areas for future research. …" @default.
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- W3121456596 date "2013-07-01" @default.
- W3121456596 modified "2023-09-23" @default.
- W3121456596 title "The Measurement of Negotiating Ability: Evidence from India" @default.
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