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- W3125140732 abstract "Although choiceboard technology is being widely used to enhance the customer’s experience, very little is known about the actual impact of this technology on overall user satisfaction or the intention to use the choiceboard. Similar concerns have been expressed for web-based decision support systems (Bharati and Chaudhury, 2004b). In particular, it remains unclear how the provision of more information, facilitation of decisionmaking through what if analysis, and choice comparisons through the use of choiceboard technology affects user satisfaction and the intention to use. In this research, the relationships are developed and operationalized between system-level factors (such as quality of the system and information in choiceboards, and presentation of information) and user’s decisionmaking and interface satisfaction. Furthermore, the analysis investigates the relationship between information and decisionmaking satisfaction, with overall satisfaction and intention to use. The statistical analysis consists of path analysis, assessing a pattern of predictive relationships among the measured variables." @default.
- W3125140732 created "2021-02-01" @default.
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- W3125140732 date "2015-03-29" @default.
- W3125140732 modified "2023-09-23" @default.
- W3125140732 title "Product Customization on the Web: An Empirical Study of Factors Impacting Choiceboard User Satisfaction" @default.
- W3125140732 hasPublicationYear "2015" @default.
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