Matches in SemOpenAlex for { <https://semopenalex.org/work/W3125901509> ?p ?o ?g. }
Showing items 1 to 63 of
63
with 100 items per page.
- W3125901509 abstract "Author(s): Esmaeeli, Ali | Advisor(s): Keller, Lynn Robin; Pechmann, Cornelia | Abstract: In this research I evaluated two strategies for improving performance of online support groups. The first strategy was to use a buddy system in online support groups. This system involves pairing demographically similar members of a group to serve as each other’s buddies. Analyses of real online support groups indicated that members whose only difference with other members is in having a buddy who is more active rather than less active in the group are more engaged in the group and have a higher chance of attaining their goal for which they joined the group. Analysis also showed that members help their buddies more than they help other group members. Results are robust across four measures of tie strength, including contact frequency, reciprocity, and two measures of contact length. Overall, results suggest that managers can use the buddy system in online support groups as an effective method to drive group engagement and increase the support provided and goal attainment.The second strategy was to add a chatbot to the online support groups to provide members with additional informational and motivational support. The design of the chatbot which can respond to members’ messages based on their content is presented here. The chatbot has a natural language understanding component which can identify intent of messages out of 26 possible intents related to smoking cessation which is the main context of the online support groups studied here. The chatbot is supposed to respond to messages with 25 intents called triggering intents and ignore 1 intent which is non-triggering intent. Triggering intents account for less than half of the total messages. The bot is intentionally designed to have higher precision than recall for triggering intents. Precision for triggering intents is the probability of identifying the intent correctly if the message is identified as a triggering intent. Recall for triggering intents is the percentage of triggering messages which are identified with correct intent. The chatbot has the precision of 81% and the recall of 44% for triggering intents. Separate randomized control trial experiments are required to evaluate the overall performance of the chatbot in online support groups." @default.
- W3125901509 created "2021-02-01" @default.
- W3125901509 creator A5084916486 @default.
- W3125901509 date "2020-01-01" @default.
- W3125901509 modified "2023-09-27" @default.
- W3125901509 title "Improving Efficacy of Support Groups in Online Environments" @default.
- W3125901509 hasPublicationYear "2020" @default.
- W3125901509 type Work @default.
- W3125901509 sameAs 3125901509 @default.
- W3125901509 citedByCount "0" @default.
- W3125901509 crossrefType "journal-article" @default.
- W3125901509 hasAuthorship W3125901509A5084916486 @default.
- W3125901509 hasConcept C108827166 @default.
- W3125901509 hasConcept C118552586 @default.
- W3125901509 hasConcept C136764020 @default.
- W3125901509 hasConcept C151730666 @default.
- W3125901509 hasConcept C15744967 @default.
- W3125901509 hasConcept C169903001 @default.
- W3125901509 hasConcept C2779041454 @default.
- W3125901509 hasConcept C2779343474 @default.
- W3125901509 hasConcept C2781094116 @default.
- W3125901509 hasConcept C41008148 @default.
- W3125901509 hasConcept C77805123 @default.
- W3125901509 hasConcept C86803240 @default.
- W3125901509 hasConceptScore W3125901509C108827166 @default.
- W3125901509 hasConceptScore W3125901509C118552586 @default.
- W3125901509 hasConceptScore W3125901509C136764020 @default.
- W3125901509 hasConceptScore W3125901509C151730666 @default.
- W3125901509 hasConceptScore W3125901509C15744967 @default.
- W3125901509 hasConceptScore W3125901509C169903001 @default.
- W3125901509 hasConceptScore W3125901509C2779041454 @default.
- W3125901509 hasConceptScore W3125901509C2779343474 @default.
- W3125901509 hasConceptScore W3125901509C2781094116 @default.
- W3125901509 hasConceptScore W3125901509C41008148 @default.
- W3125901509 hasConceptScore W3125901509C77805123 @default.
- W3125901509 hasConceptScore W3125901509C86803240 @default.
- W3125901509 hasLocation W31259015091 @default.
- W3125901509 hasOpenAccess W3125901509 @default.
- W3125901509 hasPrimaryLocation W31259015091 @default.
- W3125901509 hasRelatedWork W1557366930 @default.
- W3125901509 hasRelatedWork W1604022836 @default.
- W3125901509 hasRelatedWork W2050042708 @default.
- W3125901509 hasRelatedWork W2076868016 @default.
- W3125901509 hasRelatedWork W2083504560 @default.
- W3125901509 hasRelatedWork W2155869075 @default.
- W3125901509 hasRelatedWork W2243633715 @default.
- W3125901509 hasRelatedWork W2264123357 @default.
- W3125901509 hasRelatedWork W2318648215 @default.
- W3125901509 hasRelatedWork W2588467358 @default.
- W3125901509 hasRelatedWork W2591741602 @default.
- W3125901509 hasRelatedWork W2799659055 @default.
- W3125901509 hasRelatedWork W2898057434 @default.
- W3125901509 hasRelatedWork W2965564188 @default.
- W3125901509 hasRelatedWork W3030463886 @default.
- W3125901509 hasRelatedWork W3031909051 @default.
- W3125901509 hasRelatedWork W3197788826 @default.
- W3125901509 hasRelatedWork W1753940512 @default.
- W3125901509 hasRelatedWork W2553243624 @default.
- W3125901509 hasRelatedWork W299891681 @default.
- W3125901509 isParatext "false" @default.
- W3125901509 isRetracted "false" @default.
- W3125901509 magId "3125901509" @default.
- W3125901509 workType "article" @default.