Matches in SemOpenAlex for { <https://semopenalex.org/work/W3126110217> ?p ?o ?g. }
Showing items 1 to 82 of
82
with 100 items per page.
- W3126110217 abstract "This paper examines the federal government's success in implementing and providing high-quality service through e-government, something that has received very little attention. We define quality from the perspective of the end-users of the federal agency websites, as measured through customer survey data. Using data from the American Customer Satisfaction Index (ACSI), we compare the performance of federal agency websites across a range of relevant variables with a private sector equivalent, e-business websites. Our findings suggest that federal e-government websites are not yet, in the aggregate, providing the same level of quality as their e-business counterparts. We also find significant variability among federal agencies. We discuss the implications of these findings to e-government performance measurement, performance benchmarking, and the market-centered theories of administrative reform driving e-government and similar transformations to government practice." @default.
- W3126110217 created "2021-02-01" @default.
- W3126110217 creator A5065600842 @default.
- W3126110217 creator A5086635152 @default.
- W3126110217 date "2009-03-05" @default.
- W3126110217 modified "2023-09-23" @default.
- W3126110217 title "Does E-Government Measure up to E-Business? Comparing End-User Perceptions of U.S. Federal Government and E-Business Websites" @default.
- W3126110217 hasPublicationYear "2009" @default.
- W3126110217 type Work @default.
- W3126110217 sameAs 3126110217 @default.
- W3126110217 citedByCount "1" @default.
- W3126110217 countsByYear W31261102172015 @default.
- W3126110217 crossrefType "posted-content" @default.
- W3126110217 hasAuthorship W3126110217A5065600842 @default.
- W3126110217 hasAuthorship W3126110217A5086635152 @default.
- W3126110217 hasConcept C108170787 @default.
- W3126110217 hasConcept C111472728 @default.
- W3126110217 hasConcept C136764020 @default.
- W3126110217 hasConcept C138885662 @default.
- W3126110217 hasConcept C144024400 @default.
- W3126110217 hasConcept C144133560 @default.
- W3126110217 hasConcept C162853370 @default.
- W3126110217 hasConcept C170007233 @default.
- W3126110217 hasConcept C17744445 @default.
- W3126110217 hasConcept C191511416 @default.
- W3126110217 hasConcept C199539241 @default.
- W3126110217 hasConcept C2777382242 @default.
- W3126110217 hasConcept C2778137410 @default.
- W3126110217 hasConcept C2779530757 @default.
- W3126110217 hasConcept C2780378061 @default.
- W3126110217 hasConcept C36289849 @default.
- W3126110217 hasConcept C39549134 @default.
- W3126110217 hasConcept C41008148 @default.
- W3126110217 hasConcept C41895202 @default.
- W3126110217 hasConcept C67363961 @default.
- W3126110217 hasConcept C86251818 @default.
- W3126110217 hasConceptScore W3126110217C108170787 @default.
- W3126110217 hasConceptScore W3126110217C111472728 @default.
- W3126110217 hasConceptScore W3126110217C136764020 @default.
- W3126110217 hasConceptScore W3126110217C138885662 @default.
- W3126110217 hasConceptScore W3126110217C144024400 @default.
- W3126110217 hasConceptScore W3126110217C144133560 @default.
- W3126110217 hasConceptScore W3126110217C162853370 @default.
- W3126110217 hasConceptScore W3126110217C170007233 @default.
- W3126110217 hasConceptScore W3126110217C17744445 @default.
- W3126110217 hasConceptScore W3126110217C191511416 @default.
- W3126110217 hasConceptScore W3126110217C199539241 @default.
- W3126110217 hasConceptScore W3126110217C2777382242 @default.
- W3126110217 hasConceptScore W3126110217C2778137410 @default.
- W3126110217 hasConceptScore W3126110217C2779530757 @default.
- W3126110217 hasConceptScore W3126110217C2780378061 @default.
- W3126110217 hasConceptScore W3126110217C36289849 @default.
- W3126110217 hasConceptScore W3126110217C39549134 @default.
- W3126110217 hasConceptScore W3126110217C41008148 @default.
- W3126110217 hasConceptScore W3126110217C41895202 @default.
- W3126110217 hasConceptScore W3126110217C67363961 @default.
- W3126110217 hasConceptScore W3126110217C86251818 @default.
- W3126110217 hasOpenAccess W3126110217 @default.
- W3126110217 hasRelatedWork W1485378617 @default.
- W3126110217 hasRelatedWork W1512902495 @default.
- W3126110217 hasRelatedWork W1976000484 @default.
- W3126110217 hasRelatedWork W1997613621 @default.
- W3126110217 hasRelatedWork W2017550183 @default.
- W3126110217 hasRelatedWork W2025504375 @default.
- W3126110217 hasRelatedWork W2071725172 @default.
- W3126110217 hasRelatedWork W2119925933 @default.
- W3126110217 hasRelatedWork W2161259233 @default.
- W3126110217 hasRelatedWork W2288098518 @default.
- W3126110217 hasRelatedWork W2382199022 @default.
- W3126110217 hasRelatedWork W2398028127 @default.
- W3126110217 hasRelatedWork W2547119307 @default.
- W3126110217 hasRelatedWork W262125215 @default.
- W3126110217 hasRelatedWork W3042612659 @default.
- W3126110217 hasRelatedWork W3118890297 @default.
- W3126110217 hasRelatedWork W3167258609 @default.
- W3126110217 hasRelatedWork W3179603684 @default.
- W3126110217 hasRelatedWork W2185082986 @default.
- W3126110217 hasRelatedWork W2340742466 @default.
- W3126110217 isParatext "false" @default.
- W3126110217 isRetracted "false" @default.
- W3126110217 magId "3126110217" @default.
- W3126110217 workType "article" @default.