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- W312873443 abstract "After suffering for years from budget shortfalls, the Rochester-Genesee Regional Transportation Authority (RGRTA) is projecting fiscal years that show income. For 2006-2007, it had a net income of $8.3 million. A deficit of nearly $28 million for the following year has been reversed, with a net income of $1.3 million. Steps included reviewing its fixed-route service, using a cost-recovery metric that resulted in increasing productivity by 26 percent. Driver hours and maintenance time were also cut, as unnecessary or underused routes were eliminated. A service campaign resulted in all 800 employees riding the bus at least once a month and regular town meetings to hear from riders. A trip planner, upgraded bus stop signs and, most dramatically, a streamlined fare structure cut fares from a complicated six-zone system to a flat fare for all riders. It has an annual ridership of 14.8 million and serves seven counties with 386 fixed-route buses and 63 paratransit vehicles." @default.
- W312873443 created "2016-06-24" @default.
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- W312873443 date "2007-06-01" @default.
- W312873443 modified "2023-09-23" @default.
- W312873443 title "Coming Back From the Brink to Achieve Success" @default.
- W312873443 hasPublicationYear "2007" @default.
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