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• W3136322471 abstract "The pandemic is a major crisis for small businesses. Digital transformation (DT) offers a lifeline for some small businesses. In this paper, we outline a rapidly conceived and implemented research project to digitalise small business. We apply action design research using the DT lens to intervene and impact 42 different small businesses over an intense six-month period. Three detailed case studies illustrate the problem, drivers, mechanisms, and challenges of DT. The results illustrate how small businesses can engage, sell, and deliver using technology, and the factors that influence the transformation process. We also discuss limitations and identify research opportunities in relation to the DT, platform, and small business literature. The paper demonstrates how IS can have an immediate impact on the livelihoods of the businesses in our community during the pandemic." @default.
• W3136322471 created "2021-03-29" @default.
• W3136322471 creator A5057798039 @default.
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• W3136322471 date "2021-03-24" @default.
• W3136322471 modified "2023-10-06" @default.
• W3136322471 title "Small business digital transformation in the context of the pandemic" @default.
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• W3136322471 doi "https://doi.org/10.1080/0960085x.2021.1891004" @default.
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