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- W3136926579 abstract "Evaluation is an essential component of the rational approach todecision making. Health-care evaluation involves defining theobjectives of care, monitoring health-care inputs, measuring the extentto which the expected outcomes have been achieved and assessing theextent of any unintended or harmful consequences of the intervention.As Klein has pointed out, evaluation can be seen as a technical process,where performance is measured against an agreed set of fixed goals, forexample, the extent to which professionally defined ‘needs’ are beingmet, or as an interactive process where the goals are shifting and definedby the economic and political market place and where the emphasismay be on the extent to which consumer-defined ‘demands’ aresatisfied (Klein 1982). The history of evaluation in the NHS has beencharacterized by tension between these two approaches. The consequentfailure to resolve the problem of objectives has contributed to thedifficulties inherent in measuring outcomes." @default.
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- W3136926579 date "2002-09-11" @default.
- W3136926579 modified "2023-09-27" @default.
- W3136926579 title "Evaluating the outcomes of health care" @default.
- W3136926579 doi "https://doi.org/10.4324/9780203404751-9" @default.
- W3136926579 hasPublicationYear "2002" @default.
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