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- W3139570419 abstract "Organizations need guidance on how to efficiently manage emergency software problems. Such guidance, however, is available in only one process model today, CM3: Emergency Problem Management. In this paper, we compare CM3: Emergency Problem Management with an industrial software emergency process model. Our comparison results lead to the extensions of CM3: Emergency Problem Management with a pre-alert phase and a co-ordination of the management of emergency software problems with a crisis management process." @default.
- W3139570419 created "2021-04-13" @default.
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- W3139570419 date "2012-06-01" @default.
- W3139570419 modified "2023-10-01" @default.
- W3139570419 title "Comparing two software emergency process models" @default.
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- W3139570419 doi "https://doi.org/10.1109/icssp.2012.6225960" @default.
- W3139570419 hasPublicationYear "2012" @default.
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