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- W3139888958 abstract "一个调用中心的性能对顾客放弃敏感。在这份调查报纸，我们在 G / 上集中用作一块积木当模特儿的官方补给的平行服务者的队列把中心操作称为的官方补给的 / n + 。如此的一个队列有一个一般到达过程(G ) ，独立、相等分布式(iid ) 与一般分布满足时间(第一官方补给) ，并且与一个将军一起的 iid 耐心时间分发(+GI ) 。遵循方形根的安全 staffing 规则，这个队列能被操作在质量驱动、效率驱动(证完) 政体，被大顾客体积描绘，是的等待的时间很少的服务时间，仅仅放弃系统的顾客的小部分，和高级服务器利用。运作的效率是在费用其 staffing 统治另外的开销的一个系统的中央目标。如果顾客放弃的中等部分被允许，如此的一个系统应该在是知道的过载的政体被操作效率驱动(编辑) 政体。我们在在 QED 和编辑政体被操作的许多服务者队列上调查最近的结果。这些结果包括表演 insensitivity 到分布和散开和液体接近的耐心时间为表演分析作为实际工具当模特儿。" @default.
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- W3139888958 date "2012-01-01" @default.
- W3139888958 modified "2023-09-24" @default.
- W3139888958 title "MANY-SERVER QUEUES WITH CUSTOMER ABANDONMENT： A SURVEY OF DIFFUSION AND FLUID APPROXIMATIONS" @default.
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