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- W3140729186 abstract "THE1982 sTuDYon online catalogs sponsored by the Council on Library Resources verified that some users are not happy with the way libraries define their boundaries. Patrons are demanding remote access to online catalogs from their dormitories, homes, offices-even supermarkets and telephone booths-and any other location where they can expend as little energy as possible: “I could use the computer anywhere in town, and it could deliver a book to my home.”’ The popularity of remote access is not new. In the early days of American academic librarianship, the book catalog was popular and college students could use i t in their residences to discover what materials their libraries owned. When the card catalog was introduced in the late nineteenth century, one of the major complaints was the loss of this “remote access” ability. A student at Harvard College complained that now he would have to hitch up the horses to his carriage and drive the muddy roads to Cambridge to consult the card catalog-wasting perhaps an entire day.2 Libraries seem to have come full circle working rapidly toward the “library without walls” concept. For those of us in publicservices work this means offering our services in a decentralized environment. Traditionally we learned about our patrons through one to one contact over the reference desk or through interaction in a classroom. Now we can no longer rely on this library-centered feedback for our perceptions of patrons’ needs. This is particularly true when dealing with those who" @default.
- W3140729186 created "2021-04-13" @default.
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- W3140729186 date "2007-01-01" @default.
- W3140729186 modified "2023-09-24" @default.
- W3140729186 title "A Public Services Perspective" @default.
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