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- W3142346467 abstract "To satisfy the final customer is a major task of every business people, the satisfied customers are always told others of their favorable experience. The present research papers aims to investigate customer satisfaction with regards organized retail outlets in Hyderabad city in Telangana state. The main objectives of the study are to study the impact of organized retail outlets on socioeconomic factors of consumers, to study the influence of organized retail outlets factors on customer satisfaction. A structure questionnaire was used to measure the influence of organized retail outlets factors on every age of the consumer was targeted in this research study for to get the perception behavior of consumer towards organized retail outlets, with sample size 178 respondents and tested via descriptive statistics, percentages, ANOVA, and Correlation by using SPSS 20.0 Version. The result of the study showed that there is a significant impact of organized retail outlets on socioeconomic factors of the consumers and also that there is a significant impact of organized retail outlets factors like Physical facilities, Service quality, Product varieties and price range, Easy accessible layout, Parking facilities, moving space, Neat and cleanness, Modern equipment and fixtures, Promptness and accuracy billing, Behavior of the employees, Medium used for advertising offers/Schemes and Sales promotion techniques on customer satisfaction, except two factors like Trolling facilities, Operating hours of the shops are not significant impact on customer satisfaction." @default.
- W3142346467 created "2021-04-13" @default.
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- W3142346467 date "2018-10-01" @default.
- W3142346467 modified "2023-09-23" @default.
- W3142346467 title "Customer Satisfaction and Organized Retile Outlets in Hyderabad City: A Study" @default.
- W3142346467 hasPublicationYear "2018" @default.
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