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- W315869954 abstract "This study aimed at identifying the organizational factors that influence the performance of e-Government. For this purpose, we reviewed much research related to organizational and e-government performance. Also we surveyed from A governmental agency and performed the analysis. The findings show that all organizational factors (chief officer's commitment, information-oriented culture, and interpersonal/interdepartmental collaboration) have an significant and positive effects on the performance of e-Government: increase in customer service, improved work efficiency, cost reduction). Also, the results show that all organizational factors have much stronger relationship with the customer service than other organizational factors." @default.
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- W315869954 date "2008-12-01" @default.
- W315869954 modified "2023-09-28" @default.
- W315869954 title "The Relationship of Organizational Factors and e-Government Performance - Centered on the Services of A Governmental Agency -" @default.
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