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- W3159393586 abstract "The formation of waiting lines or queue is most common in manufacturing and service process. The waiting line or queues are formed due to the mismatch between the arrival rate of materials/ customers and the service rate of the server or the service station. It is up to the manufacturers or the service providers to decide about the number of windows or service stations need to provide to better handle the arrival rate. Due to the formation of queue or waiting line customers become impatient or dissatisfied. On the other hand the decision to incorporate number of windows or servers are guided by a cost of creating new facilities and also the cost of missing customers due to customer dissatisfaction. Taking five canteens in the University under perspective, this study has been made and by using Anova testing and Queuing methodologies, a clear picture of their performance is obtained" @default.
- W3159393586 created "2021-05-10" @default.
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- W3159393586 date "2021-01-01" @default.
- W3159393586 modified "2023-09-23" @default.
- W3159393586 title "A Study on the Waiting Line Operations of Assam University Canteens" @default.
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