FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W3170654329> ?p ?o ?g. }

• W3170654329 abstract "Purpose The present study is aimed at examining the antecedents of online shopping user behavior and customer satisfaction. More specifically, (1) the effect of social influence, variety seeking behavior, advertising and convenience on user behavior, and (2) the effect of user behavior on customer satisfaction are examined. Design/methodology/approach A conceptual model is developed and tested after verifying the psychometric properties of the survey instrument. Data were collected from 556 respondents from three major cities (Hyderabad, Chennai and Bangalore) in the southern part of India using structured instrument. Hierarchical regression is performed. Measurement model was checked using structural equation modeling (Lisrel package). Findings The results reveal that (1) social influence, (2) variety seeking, (3) advertising, (4) convenience, (5) trust and (6) product factors were positively related to online user behavior. Results also show that user behavior is significantly and positively related to customer satisfaction. The hierarchical regression results also showed moderating effects of (1) trust in the relationship between social influence, variety seeking and user behavior, and (2) product factors in the relationship between advertising, convenience and user behavior. Finally, results suggest that user behavior is partially mediating the relationship between trust and customer satisfaction, i.e. trust has both direct and indirect effect on customer satisfaction. Research limitations/implications As with any survey-based research, the present study suffers from the problems associated with self-report measures viz., common method bias and social desirability bias. However, the authors attempted to minimize these limitations by following appropriate statistical techniques. Practical implications This study contributes to both practicing managers and the literature on advertising. The study suggests that trust and product play a major role in strengthening the relationship between antecedents and user behavior. Originality/value This study provides new insights about the importance of gaining trust in influencing consumer behavior. The conceptual model the authors developed is novel in the sense not many studies are available in India to empirically examine the moderating relationships of trust and product in consumer behavior." @default.
• W3170654329 created "2021-06-22" @default.
• W3170654329 creator A5018149288 @default.
• W3170654329 creator A5027039213 @default.
• W3170654329 creator A5053723564 @default.
• W3170654329 date "2021-06-01" @default.
• W3170654329 modified "2023-10-12" @default.
• W3170654329 title "Trust and product as moderators in online shopping behavior: evidence from India" @default.
• W3170654329 cites W107509755 @default.
• W3170654329 cites W1482176245 @default.
• W3170654329 cites W1530508055 @default.
• W3170654329 cites W1983773469 @default.
• W3170654329 cites W1988050849 @default.
• W3170654329 cites W1996137064 @default.
• W3170654329 cites W1996886344 @default.
• W3170654329 cites W2023667477 @default.
• W3170654329 cites W2023956941 @default.
• W3170654329 cites W2033464977 @default.
• W3170654329 cites W2038681061 @default.
• W3170654329 cites W2039022470 @default.
• W3170654329 cites W2042214850 @default.
• W3170654329 cites W2042432542 @default.
• W3170654329 cites W2048512827 @default.
• W3170654329 cites W2054347393 @default.
• W3170654329 cites W2062350780 @default.
• W3170654329 cites W2062613482 @default.
• W3170654329 cites W2063654512 @default.
• W3170654329 cites W2066079422 @default.
• W3170654329 cites W2073913939 @default.
• W3170654329 cites W2076342060 @default.
• W3170654329 cites W2081356979 @default.
• W3170654329 cites W2081733718 @default.
• W3170654329 cites W2088829840 @default.
• W3170654329 cites W2093228267 @default.
• W3170654329 cites W2093332920 @default.
• W3170654329 cites W2094081018 @default.
• W3170654329 cites W2099697766 @default.
• W3170654329 cites W2101858533 @default.
• W3170654329 cites W2106096361 @default.
• W3170654329 cites W2131896026 @default.
• W3170654329 cites W2165398055 @default.
• W3170654329 cites W2168580659 @default.
• W3170654329 cites W2289513272 @default.
• W3170654329 cites W2421727804 @default.
• W3170654329 cites W2511263165 @default.
• W3170654329 cites W2515854779 @default.
• W3170654329 cites W2626726303 @default.
• W3170654329 cites W2798106729 @default.
• W3170654329 cites W2888984227 @default.
• W3170654329 cites W2895946918 @default.
• W3170654329 cites W3024043546 @default.
• W3170654329 cites W3141714916 @default.
• W3170654329 cites W4234906608 @default.
• W3170654329 cites W4235678817 @default.
• W3170654329 cites W4238042337 @default.
• W3170654329 cites W4246239263 @default.
• W3170654329 doi "https://doi.org/10.1108/sajm-02-2021-0017" @default.
• W3170654329 hasPublicationYear "2021" @default.
• W3170654329 type Work @default.
• W3170654329 sameAs 3170654329 @default.
• W3170654329 citedByCount "4" @default.
• W3170654329 countsByYear W31706543292021 @default.
• W3170654329 countsByYear W31706543292022 @default.
• W3170654329 countsByYear W31706543292023 @default.
• W3170654329 crossrefType "journal-article" @default.
• W3170654329 hasAuthorship W3170654329A5018149288 @default.
• W3170654329 hasAuthorship W3170654329A5027039213 @default.
• W3170654329 hasAuthorship W3170654329A5053723564 @default.
• W3170654329 hasBestOaLocation W31706543291 @default.
• W3170654329 hasConcept C112698675 @default.
• W3170654329 hasConcept C119002697 @default.
• W3170654329 hasConcept C119857082 @default.
• W3170654329 hasConcept C131158328 @default.
• W3170654329 hasConcept C136197465 @default.
• W3170654329 hasConcept C144133560 @default.
• W3170654329 hasConcept C154945302 @default.
• W3170654329 hasConcept C15744967 @default.
• W3170654329 hasConcept C162853370 @default.
• W3170654329 hasConcept C191511416 @default.
• W3170654329 hasConcept C2524010 @default.
• W3170654329 hasConcept C33923547 @default.
• W3170654329 hasConcept C41008148 @default.
• W3170654329 hasConcept C53059260 @default.
• W3170654329 hasConcept C71104824 @default.
• W3170654329 hasConcept C75630572 @default.
• W3170654329 hasConcept C77805123 @default.
• W3170654329 hasConcept C90673727 @default.
• W3170654329 hasConceptScore W3170654329C112698675 @default.
• W3170654329 hasConceptScore W3170654329C119002697 @default.
• W3170654329 hasConceptScore W3170654329C119857082 @default.
• W3170654329 hasConceptScore W3170654329C131158328 @default.
• W3170654329 hasConceptScore W3170654329C136197465 @default.
• W3170654329 hasConceptScore W3170654329C144133560 @default.
• W3170654329 hasConceptScore W3170654329C154945302 @default.
• W3170654329 hasConceptScore W3170654329C15744967 @default.
• W3170654329 hasConceptScore W3170654329C162853370 @default.
• W3170654329 hasConceptScore W3170654329C191511416 @default.
• W3170654329 hasConceptScore W3170654329C2524010 @default.
• W3170654329 hasConceptScore W3170654329C33923547 @default.
• W3170654329 hasConceptScore W3170654329C41008148 @default.

• next