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- W3177853164 abstract "Most construction firms value the goals of improving on their projects in relation to the duration of work to be done and cost of the works. Failure to achieve this set goals can instigate negative effects in the likes of increasing the cost of project, projects running behind schedule and loss of productivity, therefore, contributing to the poor performance of the construction firms. The practice of knowledge management (knowledge acquired from previous experiences) is said to promote or improve organisational innovation, business performance, client satisfaction and the duration in project execution. Therefore, this study sought to assess the impact of firms applying knowledge management on the performance of construction firms in Ghana. This aim necessitated three objectives: to examine the effects of knowledge management on performance of Ghanaian construction firms, to identify experts expectations of knowledge management in the construction firms, and to examine the methods of knowledge, transfer in the construction firms. To this end, a great deal of extant literature was reviewed at depth. This research adopted a case study of three (3) selected construction firms within the Greater Accra region, the Accra metropolis to be precise. The quantitative approach was employed in this study, utilizing well-structured questionnaires which were administered to 60 respondents. The study uncovered increase in client satisfaction, increase in organisational revenue, reduction in time and cost of solving problems and also increase in quality service as the significant positive effects of knowledge management on firm’s performance. Also, the critical negative effects of knowledge management on firms’ performance were identified as time constraint, high cost of knowledge management implementation, difficulties in knowledge extraction, and lack of organisational culture. This study will provide a guiding framework for construction firmswithin the construction industry to effectively incorporate knowledge management practicesinto their business activities. The study therefore recommends that, management must be iiiivefficient in their transfer of knowledge and to ensue technological input in the effective management of knowledge in order to boost their performance.%%%%A thesis submitted to the Department of Construction Technology and Management, College of Art and Built Environment in partial fulfilment of the requirements for the Degree of Master of Science. 2018.%%%%KNUST" @default.
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- W3177853164 date "2021-07-07" @default.
- W3177853164 modified "2023-09-25" @default.
- W3177853164 title "Assessing the impact of knowledge management on the performance of Ghanaian Construction firms" @default.
- W3177853164 hasPublicationYear "2021" @default.
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