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- W3185720987 abstract "Background: The quality of management has become a problem and big issues of the late decade in Indonesia's professional nursing practice. Total quality management could identify a health organization system's performance to improve patient satisfaction and patient safety for wound care unit services as a centre of excellence.Purpose: The purpose of this study is to analyze the implementation of total quality management (TQM) to the performance of professionalism in wound care unit in JabodetabekMethods: This study's design is a sequential explanatory design with 105 respondents as CEOs of wound care unit. The data analysis was using PLS-SEM and running with SmartPLS version 3.0Results: The main results of this study are the correlations and influences among the components of TQM including leadership, strategic planning, customer focus, measurement analysis knowledge management, staff focus and process management on professionalism leadership performance outcomes in wound care unitConclusion: The implementation of TQM improves the performance of the organization and becomes strategic factors for evaluation and implementation of sustainability improvement" @default.
- W3185720987 created "2021-08-02" @default.
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- W3185720987 date "2021-02-21" @default.
- W3185720987 modified "2023-09-23" @default.
- W3185720987 title "Implementation Total Quality Management (TQM) in Wound Care Unit" @default.
- W3185720987 hasPublicationYear "2021" @default.
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