Matches in SemOpenAlex for { <https://semopenalex.org/work/W3194192204> ?p ?o ?g. }
Showing items 1 to 65 of
65
with 100 items per page.
- W3194192204 abstract "The main purpose of this study is to investigate the factors that contribute to customer dissatisfaction towards MPH Bookstores. This topic was chosen because the researcher wanted to know what are the factors that contributed to customer dissatisfaction especially in retail industry. This study involved four factors that will affect customer dissatisfaction towards retailer which are physical aspect, personal interaction, problem solving and finally company policy. Primary data of this study data gathered from distribution of questionnaire. 132 questionnaires represent 200 sample were distributed to respondents among customer at MPH Bookstores in Mid Valley Megamall within five days. All 132 questionnaires managed to collected and have been analysed using SPSS version 19. Five analysis methods were used including frequency distribution, descriptive statistics, reliability, correlations and also multiple regression analysis. For the findings, all independent variables are significant to customer dissatisfaction towards MPH Bookstores because the p value is less than 0.05." @default.
- W3194192204 created "2021-08-30" @default.
- W3194192204 creator A5074469094 @default.
- W3194192204 date "2014-01-01" @default.
- W3194192204 modified "2023-09-27" @default.
- W3194192204 title "Factors that contribute to customer dissatisfaction towards MPH Bookstores / Nurfarahazreen Mohd Ali" @default.
- W3194192204 hasPublicationYear "2014" @default.
- W3194192204 type Work @default.
- W3194192204 sameAs 3194192204 @default.
- W3194192204 citedByCount "0" @default.
- W3194192204 crossrefType "journal-article" @default.
- W3194192204 hasAuthorship W3194192204A5074469094 @default.
- W3194192204 hasConcept C105795698 @default.
- W3194192204 hasConcept C112698675 @default.
- W3194192204 hasConcept C144133560 @default.
- W3194192204 hasConcept C152877465 @default.
- W3194192204 hasConcept C15744967 @default.
- W3194192204 hasConcept C162853370 @default.
- W3194192204 hasConcept C185592680 @default.
- W3194192204 hasConcept C198531522 @default.
- W3194192204 hasConcept C2776035688 @default.
- W3194192204 hasConcept C33923547 @default.
- W3194192204 hasConcept C39896193 @default.
- W3194192204 hasConcept C43617362 @default.
- W3194192204 hasConcept C46312422 @default.
- W3194192204 hasConceptScore W3194192204C105795698 @default.
- W3194192204 hasConceptScore W3194192204C112698675 @default.
- W3194192204 hasConceptScore W3194192204C144133560 @default.
- W3194192204 hasConceptScore W3194192204C152877465 @default.
- W3194192204 hasConceptScore W3194192204C15744967 @default.
- W3194192204 hasConceptScore W3194192204C162853370 @default.
- W3194192204 hasConceptScore W3194192204C185592680 @default.
- W3194192204 hasConceptScore W3194192204C198531522 @default.
- W3194192204 hasConceptScore W3194192204C2776035688 @default.
- W3194192204 hasConceptScore W3194192204C33923547 @default.
- W3194192204 hasConceptScore W3194192204C39896193 @default.
- W3194192204 hasConceptScore W3194192204C43617362 @default.
- W3194192204 hasConceptScore W3194192204C46312422 @default.
- W3194192204 hasLocation W31941922041 @default.
- W3194192204 hasOpenAccess W3194192204 @default.
- W3194192204 hasPrimaryLocation W31941922041 @default.
- W3194192204 hasRelatedWork W2034651161 @default.
- W3194192204 hasRelatedWork W2122689609 @default.
- W3194192204 hasRelatedWork W2188506140 @default.
- W3194192204 hasRelatedWork W2292558883 @default.
- W3194192204 hasRelatedWork W2333833942 @default.
- W3194192204 hasRelatedWork W2520127100 @default.
- W3194192204 hasRelatedWork W2552615442 @default.
- W3194192204 hasRelatedWork W2605399106 @default.
- W3194192204 hasRelatedWork W2781756886 @default.
- W3194192204 hasRelatedWork W2955013356 @default.
- W3194192204 hasRelatedWork W3008411957 @default.
- W3194192204 hasRelatedWork W3010370709 @default.
- W3194192204 hasRelatedWork W3011699682 @default.
- W3194192204 hasRelatedWork W3027277136 @default.
- W3194192204 hasRelatedWork W3031238213 @default.
- W3194192204 hasRelatedWork W3114825096 @default.
- W3194192204 hasRelatedWork W3122807777 @default.
- W3194192204 hasRelatedWork W3197478888 @default.
- W3194192204 hasRelatedWork W3198666377 @default.
- W3194192204 hasRelatedWork W2948590055 @default.
- W3194192204 isParatext "false" @default.
- W3194192204 isRetracted "false" @default.
- W3194192204 magId "3194192204" @default.
- W3194192204 workType "article" @default.