Matches in SemOpenAlex for { <https://semopenalex.org/work/W3202173239> ?p ?o ?g. }
- W3202173239 endingPage "1924" @default.
- W3202173239 startingPage "1907" @default.
- W3202173239 abstract "Online health communities (OHCs) have emerged as a significant platform for people communicating health information and self-healthcare management. In recent, the researches focusing on its performance measurement and the service quality evaluation have drawn intensive attention. Although some qualitative methods have made evaluation and analyses for the OHCs performance, the studies based on fuzzy multi-attribute decision making theory are rarely developed in the service quality evaluation of OHCs. In view of the complexity and uncertainty of evaluation mission, this paper develops an integrated evaluation approach of the OHC service quality based on the q-rung orthopair fuzzy linguistic aggregation operators. Firstly, we propose the cross-entropy of q-rung orthopair fuzzy numbers, which is applied in solving the optimal weight of indicators by a linear programming model. Next, the q-rung orthopair fuzzy linguistic power average (q-ROFLPA) and q-rung orthopair fuzzy linguistic partitioned dual Maclaurin symmetric mean (q-ROFLPDMSM) operators are developed for aggregating the assessment information and ranking the OHCs. Based on the proposed aggregation operators, the evaluation indicator system and an evaluation framework are constructed to accomplish the service quality evaluation of OHCs. Finally, a practical evaluation case of OHCs is provided to demonstrate the reliability and advantages of the proposed approach." @default.
- W3202173239 created "2021-10-11" @default.
- W3202173239 creator A5008891083 @default.
- W3202173239 creator A5013384564 @default.
- W3202173239 creator A5091453895 @default.
- W3202173239 date "2022-02-02" @default.
- W3202173239 modified "2023-10-17" @default.
- W3202173239 title "An integrated approach for service quality evaluation of online health communities based on q-rung orthopair fuzzy linguistic aggregation operators" @default.
- W3202173239 cites W1137073519 @default.
- W3202173239 cites W1980564456 @default.
- W3202173239 cites W1985062742 @default.
- W3202173239 cites W1989605611 @default.
- W3202173239 cites W1997676301 @default.
- W3202173239 cites W2007353790 @default.
- W3202173239 cites W2013932252 @default.
- W3202173239 cites W2014417436 @default.
- W3202173239 cites W2040151958 @default.
- W3202173239 cites W2049030633 @default.
- W3202173239 cites W2052958516 @default.
- W3202173239 cites W2066495914 @default.
- W3202173239 cites W2066788670 @default.
- W3202173239 cites W2075916145 @default.
- W3202173239 cites W2120831486 @default.
- W3202173239 cites W2157687268 @default.
- W3202173239 cites W2169920220 @default.
- W3202173239 cites W2418380392 @default.
- W3202173239 cites W2514754342 @default.
- W3202173239 cites W2728524411 @default.
- W3202173239 cites W2768249236 @default.
- W3202173239 cites W2768829674 @default.
- W3202173239 cites W2769278513 @default.
- W3202173239 cites W2774227206 @default.
- W3202173239 cites W2794125489 @default.
- W3202173239 cites W2804105936 @default.
- W3202173239 cites W2892091533 @default.
- W3202173239 cites W2896551536 @default.
- W3202173239 cites W2906809961 @default.
- W3202173239 cites W2910707782 @default.
- W3202173239 cites W2947859092 @default.
- W3202173239 cites W2956289702 @default.
- W3202173239 cites W2979825474 @default.
- W3202173239 cites W2980262365 @default.
- W3202173239 cites W2983449830 @default.
- W3202173239 cites W3001036435 @default.
- W3202173239 cites W3006061185 @default.
- W3202173239 cites W3006178028 @default.
- W3202173239 cites W3007547533 @default.
- W3202173239 cites W3015210990 @default.
- W3202173239 cites W3041703453 @default.
- W3202173239 cites W3083248186 @default.
- W3202173239 cites W3137347720 @default.
- W3202173239 cites W4211007335 @default.
- W3202173239 cites W4233312910 @default.
- W3202173239 doi "https://doi.org/10.3233/jifs-211257" @default.
- W3202173239 hasPublicationYear "2022" @default.
- W3202173239 type Work @default.
- W3202173239 sameAs 3202173239 @default.
- W3202173239 citedByCount "2" @default.
- W3202173239 countsByYear W32021732392022 @default.
- W3202173239 crossrefType "journal-article" @default.
- W3202173239 hasAuthorship W3202173239A5008891083 @default.
- W3202173239 hasAuthorship W3202173239A5013384564 @default.
- W3202173239 hasAuthorship W3202173239A5091453895 @default.
- W3202173239 hasConcept C111472728 @default.
- W3202173239 hasConcept C124101348 @default.
- W3202173239 hasConcept C136264566 @default.
- W3202173239 hasConcept C138885662 @default.
- W3202173239 hasConcept C140781008 @default.
- W3202173239 hasConcept C154945302 @default.
- W3202173239 hasConcept C162324750 @default.
- W3202173239 hasConcept C189430467 @default.
- W3202173239 hasConcept C2779530757 @default.
- W3202173239 hasConcept C2780378061 @default.
- W3202173239 hasConcept C41008148 @default.
- W3202173239 hasConcept C58166 @default.
- W3202173239 hasConceptScore W3202173239C111472728 @default.
- W3202173239 hasConceptScore W3202173239C124101348 @default.
- W3202173239 hasConceptScore W3202173239C136264566 @default.
- W3202173239 hasConceptScore W3202173239C138885662 @default.
- W3202173239 hasConceptScore W3202173239C140781008 @default.
- W3202173239 hasConceptScore W3202173239C154945302 @default.
- W3202173239 hasConceptScore W3202173239C162324750 @default.
- W3202173239 hasConceptScore W3202173239C189430467 @default.
- W3202173239 hasConceptScore W3202173239C2779530757 @default.
- W3202173239 hasConceptScore W3202173239C2780378061 @default.
- W3202173239 hasConceptScore W3202173239C41008148 @default.
- W3202173239 hasConceptScore W3202173239C58166 @default.
- W3202173239 hasIssue "3" @default.
- W3202173239 hasLocation W32021732391 @default.
- W3202173239 hasOpenAccess W3202173239 @default.
- W3202173239 hasPrimaryLocation W32021732391 @default.
- W3202173239 hasRelatedWork W2091548507 @default.
- W3202173239 hasRelatedWork W2188500270 @default.
- W3202173239 hasRelatedWork W2303858293 @default.
- W3202173239 hasRelatedWork W2368816706 @default.
- W3202173239 hasRelatedWork W2798198862 @default.
- W3202173239 hasRelatedWork W2798997222 @default.
- W3202173239 hasRelatedWork W3159414774 @default.