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- W3203587029 abstract "Digital artifacts are increasingly used for supporting innovation practices, implying a growing need to better understand their role in different contexts. In this paper, we study how digital artifacts enable and constrain innovation practices by means of an in-depth, multi-year qualitative field study at a software firm. Analyzing the usage of PowerPoint, as a dominant digital innovation artifact, we identify three paradoxes – conflicting yet interdependent tensions of digital artifacts in innovation practices: 1) Freedom and Captivity, 2) Clarity and Ambiguity, and 3) Scarcity and Abundance. Via a dialectic synthesis of the three paradoxes and an extension to modeling tools, we develop a substantive theory of the paradoxical effects of digital artifacts on innovation practices. We discuss theoretical implications for research on affordances and outline a path for research on IT paradoxes. We also offer practical implications by illustrating the paradoxical effects of using digital innovation artifacts and suggesting appropriate coping strategies." @default.
- W3203587029 created "2021-10-11" @default.
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- W3203587029 date "2018-09-08" @default.
- W3203587029 modified "2023-09-23" @default.
- W3203587029 title "The Paradoxical Effects of Digital Artifacts on Innovation Practices" @default.
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