Matches in SemOpenAlex for { <https://semopenalex.org/work/W3204096339> ?p ?o ?g. }
Showing items 1 to 80 of
80
with 100 items per page.
- W3204096339 endingPage "99" @default.
- W3204096339 startingPage "88" @default.
- W3204096339 abstract "This qualitative organisational ethnography explores and analyses the ways in which a local government-provided volunteer telephone support program for vulnerable and older members of the community quickly adapted to continue working during the pandemic. Thematic analysis of data collected through researcher participation in 26 weekly zoom debrief sessions with local government staff and volunteers captures the experience of providing telephone support during a pandemic. Three key themes emerged as integral to the shaping and reshaping of the service: (1) the importance of care and relationships in service provision; (2) the need for flexibility to make service change; and (3) like a beating heart, the regular calls became part of the rhythm of life, providing certainty for staff, volunteers, and those they called. This program offers a model for best practice in low cost, low risk, place-based interventions that can increase social connection for vulnerable community members.IMPLICATIONS Organisational flexibility and a focus on care and relationships underpin best-practice human service delivery—this is emphasised in times of crisis.Volunteer engagement, commitment, and performance are enhanced by positive and caring relationships with paid staff.Befriending schemes can provide a vital means of social support that contributes to maintaining the health and wellbeing of the ageing population." @default.
- W3204096339 created "2021-10-11" @default.
- W3204096339 creator A5013815181 @default.
- W3204096339 creator A5025116406 @default.
- W3204096339 creator A5033524979 @default.
- W3204096339 creator A5050149500 @default.
- W3204096339 creator A5091848319 @default.
- W3204096339 date "2021-09-22" @default.
- W3204096339 modified "2023-09-23" @default.
- W3204096339 title "Staying Connected During a Global Pandemic: Telephone Support for Vulnerable Populations" @default.
- W3204096339 cites W1969270199 @default.
- W3204096339 cites W2023669610 @default.
- W3204096339 cites W2050974954 @default.
- W3204096339 cites W2070226591 @default.
- W3204096339 cites W2081155210 @default.
- W3204096339 cites W2087098743 @default.
- W3204096339 cites W2144959903 @default.
- W3204096339 cites W2165243546 @default.
- W3204096339 cites W2460451430 @default.
- W3204096339 cites W2531173935 @default.
- W3204096339 cites W2773463105 @default.
- W3204096339 cites W2958240122 @default.
- W3204096339 cites W2989675497 @default.
- W3204096339 cites W3013913074 @default.
- W3204096339 cites W3017147344 @default.
- W3204096339 cites W3022628907 @default.
- W3204096339 cites W3035764297 @default.
- W3204096339 cites W3037379614 @default.
- W3204096339 cites W3046983962 @default.
- W3204096339 doi "https://doi.org/10.1080/0312407x.2021.1959937" @default.
- W3204096339 hasPublicationYear "2021" @default.
- W3204096339 type Work @default.
- W3204096339 sameAs 3204096339 @default.
- W3204096339 citedByCount "0" @default.
- W3204096339 crossrefType "journal-article" @default.
- W3204096339 hasAuthorship W3204096339A5013815181 @default.
- W3204096339 hasAuthorship W3204096339A5025116406 @default.
- W3204096339 hasAuthorship W3204096339A5033524979 @default.
- W3204096339 hasAuthorship W3204096339A5050149500 @default.
- W3204096339 hasAuthorship W3204096339A5091848319 @default.
- W3204096339 hasBestOaLocation W32040963392 @default.
- W3204096339 hasConcept C142724271 @default.
- W3204096339 hasConcept C15744967 @default.
- W3204096339 hasConcept C2779134260 @default.
- W3204096339 hasConcept C3008058167 @default.
- W3204096339 hasConcept C524204448 @default.
- W3204096339 hasConcept C545542383 @default.
- W3204096339 hasConcept C71924100 @default.
- W3204096339 hasConcept C89623803 @default.
- W3204096339 hasConceptScore W3204096339C142724271 @default.
- W3204096339 hasConceptScore W3204096339C15744967 @default.
- W3204096339 hasConceptScore W3204096339C2779134260 @default.
- W3204096339 hasConceptScore W3204096339C3008058167 @default.
- W3204096339 hasConceptScore W3204096339C524204448 @default.
- W3204096339 hasConceptScore W3204096339C545542383 @default.
- W3204096339 hasConceptScore W3204096339C71924100 @default.
- W3204096339 hasConceptScore W3204096339C89623803 @default.
- W3204096339 hasFunder F4320320976 @default.
- W3204096339 hasIssue "1" @default.
- W3204096339 hasLocation W32040963391 @default.
- W3204096339 hasLocation W32040963392 @default.
- W3204096339 hasOpenAccess W3204096339 @default.
- W3204096339 hasPrimaryLocation W32040963391 @default.
- W3204096339 hasRelatedWork W2748952813 @default.
- W3204096339 hasRelatedWork W2899084033 @default.
- W3204096339 hasRelatedWork W3080430813 @default.
- W3204096339 hasRelatedWork W3104438073 @default.
- W3204096339 hasRelatedWork W3107579127 @default.
- W3204096339 hasRelatedWork W3119540162 @default.
- W3204096339 hasRelatedWork W3162081874 @default.
- W3204096339 hasRelatedWork W3198269889 @default.
- W3204096339 hasRelatedWork W4312119965 @default.
- W3204096339 hasRelatedWork W4313474620 @default.
- W3204096339 hasVolume "76" @default.
- W3204096339 isParatext "false" @default.
- W3204096339 isRetracted "false" @default.
- W3204096339 magId "3204096339" @default.
- W3204096339 workType "article" @default.