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- W3204171908 abstract "Human resources management is an important function in the hospitality sector, taking intoconsideration the fact that organizations within this sector, such as hotels, tourist agencies, hospitalityobjects, restaurants and resorts, depend on their employees as a source of competitive advantage.Therefore, the processes and human resources management philosophy in the hospitality sector mustbe applied well in order to ensure the commercial sustainability of organizations in this sector. Humanresources are usually the first contact between companies and their clients; therefore, the efficientmanagement of human resources is crucial for the success of the companies operating in the tourismand hospitality fields. The paper explores the precise specificity of human resources management inthe tourism and hospitality fields, i.e. the employee training and development processes with a focuson the importance of human resources for the success of the companies operating within the servicesector. The paper includes a research study based on the 142 respondents employed in differentpositions in the catering industry in the municipalities of the City of Belgrade, the Republic of Serbia.The research goal is to identify the needs for employee training and development that have appearedwith the introduction of the Hazard Analysis Critical Control Points Standard (HACCP standard) to thefacilities included in the research sample." @default.
- W3204171908 created "2021-10-11" @default.
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- W3204171908 date "2020-01-01" @default.
- W3204171908 modified "2023-09-23" @default.
- W3204171908 title "Critical Human Resources Factors for the Efficient Implementationof the HACCP Standard in the Catering Industry" @default.
- W3204171908 hasPublicationYear "2020" @default.
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