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- W3206223280 endingPage "100727" @default.
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- W3206223280 abstract "The purpose of this study is to examine the relationships between trustworthiness, customers' satisfaction, trust as a result of continuous usage, and switching intentions within the sharing economy context. Data for the survey was obtained from 256 riders of Uber and 195 riders of Didi from Ghana and China respectively. The framework was empirically tested using the structural equation modelling technique. Our results showed that trustworthiness and customers' satisfaction affect trust. Moreover, trust and experience-based satisfaction affected continuous usage and switching intentions, while transaction-based satisfaction only affected continuous usage." @default.
- W3206223280 created "2021-10-25" @default.
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- W3206223280 date "2022-06-01" @default.
- W3206223280 modified "2023-10-16" @default.
- W3206223280 title "Building trust in the sharing economy by signaling trustworthiness, and satisfaction" @default.
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- W3206223280 doi "https://doi.org/10.1016/j.rtbm.2021.100727" @default.
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