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- W3208836703 abstract "Small and medium-sized enterprises (SMEs) have been instrumental to the growth ofMalaysia's economic development. Among the significant contribution was in termsof providing employment, increased export and national income. Realizing this fact,various initiatives have been introduced by the government in order to strengthen theSMEs development. Advisory service program is one of the initiatives establishedwith the aim to assist and guide the SMEs particularly in the manufacturing sector.There are currently more than 60 agencies involved in providing advisory services tothe SMEs. The types of advisory services given depend on the core business of theinstitutions but usually consist of technical and business advices. Based on statisticalrecord, about 34,000 SMEs in various sectors had received advisory services fromvarious government agencies. Through the provision of the advisory services, it ishoped that the capability of the SMEs will be increased. However, such expectationneeds to be confirmed and supported with empirical research. Thus, the mainobjective of this study was to evaluate the impact of the advisory services upon thebusiness performance of the firm. Performance will be measured by two indicatorsr: namely firm sales' growth and the inherent ability to manage the business.The sample size of this study was 103 food manufacturers in Selangor whichreceived advisory services from government agencies. The primary data wasgathered through face to face interview using standard questionnaires. The data wasanalyzed using descriptive statistics, factor analysis and logistic regression analysis.Results showed that advisory services received by the respondent had positive and significant relationship with sales while for ability to manage the business indicatedpositive and significant relationship only for business and management advices. Thisstudy suggests that the advisory services program is beneficial and should becontinued. The findings also highlight the perception of the respondent againstthirteen aspects pertaining to the service delivery system that need to be improveddue to their lowest ratings. Four factors consisting of prompt action, goodcommunication skills, current technology and better equipped facilities wereidentified to influence the reception of the services given. Thus, this studyrecommends that the advisory agencies should prioritize and integrate these fourfactors for the effectiveness of their advisory service programs." @default.
- W3208836703 created "2021-11-08" @default.
- W3208836703 creator A5025226443 @default.
- W3208836703 date "2013-09-01" @default.
- W3208836703 modified "2023-09-24" @default.
- W3208836703 title "Effects of advisory services on growth of small scale food manufacturers in Selangor, Malaysia" @default.
- W3208836703 hasPublicationYear "2013" @default.
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