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- W3213656405 abstract "In this chapter, we investigate the conditions shaping the corporate social performance (CSP) and corporate financial performance (CFP) relationship. Revenue, credence goods and country development are examined as contingencies to provide a more nuanced view currently lacking in the literature. Fixed effects regressions are used with a sample of over 5,000 firms worldwide from 2002 to 2017. The findings indicate that the positive effect of CSP on operating income is stronger for firms selling credence goods and weaker in developed countries, while both effects are transmitted through revenue. The diminishing returns in highly developed regions reversed for companies related to credence goods. Such goods are likely associated with high information asymmetry due to consumers’ lack of technical knowledge in product quality assessment. Our findings imply that CSP could lower this asymmetry and enable firms to overcome the diminishing returns on CFP despite greater societal expectations from high country development." @default.
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- W3213656405 date "2021-11-09" @default.
- W3213656405 modified "2023-09-26" @default.
- W3213656405 title "The Effects of Credence Goods and Country Development on the CSP–CFP Relationship Through Revenue Mediation" @default.
- W3213656405 doi "https://doi.org/10.4324/9781003139461-32" @default.
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