Matches in SemOpenAlex for { <https://semopenalex.org/work/W3216967054> ?p ?o ?g. }
- W3216967054 endingPage "191" @default.
- W3216967054 startingPage "177" @default.
- W3216967054 abstract "Digitising how financial services are accessed in the microfinance industry is considered a magical pathway to increasing financial inclusion. This paper argues that beyond the numerous advantages digitisation is supposed to bring, it may also hinder financial inclusion if it completely replaces the loan officer-client relationship that has been a hallmark of microfinance. Based on questionnaires and on 21 semi-structured interviews with managers and loan officers of four microfinance institutions in Zambia, our research highlights the trade-offs that need to be considered when digitising the lending process. The study argues for a blended approach between digital technologies and flexibility through human touch if microfinance institutions are to retain the competitive advantage, as well as enhance the production and quality of soft information for financial inclusion in less mature markets." @default.
- W3216967054 created "2021-12-06" @default.
- W3216967054 creator A5001284231 @default.
- W3216967054 creator A5075607469 @default.
- W3216967054 date "2021-11-22" @default.
- W3216967054 modified "2023-09-25" @default.
- W3216967054 title "Digitising microfinance: on the route to losing the traditional ‘human face’ of microfinance institutions" @default.
- W3216967054 cites W1607947893 @default.
- W3216967054 cites W2000391308 @default.
- W3216967054 cites W2002554683 @default.
- W3216967054 cites W2003541002 @default.
- W3216967054 cites W2003616672 @default.
- W3216967054 cites W2029792205 @default.
- W3216967054 cites W2052052093 @default.
- W3216967054 cites W2099371992 @default.
- W3216967054 cites W2108121094 @default.
- W3216967054 cites W2111294028 @default.
- W3216967054 cites W2111504671 @default.
- W3216967054 cites W2169032250 @default.
- W3216967054 cites W2204284044 @default.
- W3216967054 cites W2259701171 @default.
- W3216967054 cites W2330206969 @default.
- W3216967054 cites W2461058067 @default.
- W3216967054 cites W2559928430 @default.
- W3216967054 cites W2594928216 @default.
- W3216967054 cites W2725152626 @default.
- W3216967054 cites W2748287370 @default.
- W3216967054 cites W2754799758 @default.
- W3216967054 cites W2761347750 @default.
- W3216967054 cites W2767191388 @default.
- W3216967054 cites W2779778994 @default.
- W3216967054 cites W2886755922 @default.
- W3216967054 cites W2888047679 @default.
- W3216967054 cites W2897867277 @default.
- W3216967054 cites W2903032612 @default.
- W3216967054 cites W2911693133 @default.
- W3216967054 cites W2937413263 @default.
- W3216967054 cites W2944526514 @default.
- W3216967054 cites W2976369808 @default.
- W3216967054 cites W2990520658 @default.
- W3216967054 cites W3021426355 @default.
- W3216967054 cites W3022054564 @default.
- W3216967054 cites W3026828531 @default.
- W3216967054 cites W3087879869 @default.
- W3216967054 cites W3092584855 @default.
- W3216967054 cites W3123192212 @default.
- W3216967054 cites W3125514991 @default.
- W3216967054 cites W3125905832 @default.
- W3216967054 cites W4236391870 @default.
- W3216967054 cites W4246774231 @default.
- W3216967054 doi "https://doi.org/10.1080/13600818.2021.1998409" @default.
- W3216967054 hasPublicationYear "2021" @default.
- W3216967054 type Work @default.
- W3216967054 sameAs 3216967054 @default.
- W3216967054 citedByCount "1" @default.
- W3216967054 countsByYear W32169670542022 @default.
- W3216967054 crossrefType "journal-article" @default.
- W3216967054 hasAuthorship W3216967054A5001284231 @default.
- W3216967054 hasAuthorship W3216967054A5075607469 @default.
- W3216967054 hasBestOaLocation W32169670541 @default.
- W3216967054 hasConcept C10138342 @default.
- W3216967054 hasConcept C109359841 @default.
- W3216967054 hasConcept C111472728 @default.
- W3216967054 hasConcept C121955636 @default.
- W3216967054 hasConcept C138885662 @default.
- W3216967054 hasConcept C139043278 @default.
- W3216967054 hasConcept C144024400 @default.
- W3216967054 hasConcept C144133560 @default.
- W3216967054 hasConcept C162324750 @default.
- W3216967054 hasConcept C162853370 @default.
- W3216967054 hasConcept C17744445 @default.
- W3216967054 hasConcept C199539241 @default.
- W3216967054 hasConcept C2777189325 @default.
- W3216967054 hasConcept C2777764128 @default.
- W3216967054 hasConcept C2779251847 @default.
- W3216967054 hasConcept C2779304628 @default.
- W3216967054 hasConcept C2779530757 @default.
- W3216967054 hasConcept C28129649 @default.
- W3216967054 hasConcept C36289849 @default.
- W3216967054 hasConcept C50522688 @default.
- W3216967054 hasConcept C73283319 @default.
- W3216967054 hasConceptScore W3216967054C10138342 @default.
- W3216967054 hasConceptScore W3216967054C109359841 @default.
- W3216967054 hasConceptScore W3216967054C111472728 @default.
- W3216967054 hasConceptScore W3216967054C121955636 @default.
- W3216967054 hasConceptScore W3216967054C138885662 @default.
- W3216967054 hasConceptScore W3216967054C139043278 @default.
- W3216967054 hasConceptScore W3216967054C144024400 @default.
- W3216967054 hasConceptScore W3216967054C144133560 @default.
- W3216967054 hasConceptScore W3216967054C162324750 @default.
- W3216967054 hasConceptScore W3216967054C162853370 @default.
- W3216967054 hasConceptScore W3216967054C17744445 @default.
- W3216967054 hasConceptScore W3216967054C199539241 @default.
- W3216967054 hasConceptScore W3216967054C2777189325 @default.
- W3216967054 hasConceptScore W3216967054C2777764128 @default.
- W3216967054 hasConceptScore W3216967054C2779251847 @default.
- W3216967054 hasConceptScore W3216967054C2779304628 @default.
- W3216967054 hasConceptScore W3216967054C2779530757 @default.