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- W32205557 abstract "The collection and use of ethnic group data on patients, service users, and staff is the foundation on which NHS bodies and councils with social services responsibilities can assess and address health inequalities, difficulties in access and discrimination experienced by some black and minority ethnic individuals and communities‟. It is also the foundation by which they can assess and address workforce gaps and biases ...‟ not only through temporary measures, but also ultimately through improved organisational design (DH, 2005). There are few studies (e.g., Jones, 2008; Southwest London and St George‟s Mental Health NHS Trust, 2006) which show how ethnic monitoring can be used to improve organizational design in the healthcare sector, for example, by exploring certain patient and staff groups‟ journeys and capturing why they are privileged or disadvantaged in relation to other groups, although there are a few studies reporting on targeted interventions. It is known, though, that different ethnic groups take different paths through the healthcare system. For example, black and minority ethnic groups are less likely to enter mental health care via general practitioners with some being more likely to enter via the criminal justice system and others having difficulty accessing services at all (e.g., Burnett et al, 1999; Cole et al, 1995; Shashidaran, 2003). The specific aim of this study, currently at the data collection stage, is to identify how a case study example, St. George‟s Hospital NHS Trust (STG), can effectively use ethnic monitoring to inform the care planning and provision of services within the organisation‟s overall design to reduce health inequalities. The more general aim of the study is to develop a generic framework for implementing vertically and horizontally integrated care pathways which address issues of equality and diversity in health care. Findings will be available in June 2010. Ethnic monitoring should be a process which can go beyond simple correlations between ethnic minority status and specific health outcomes. It should be able to look into ethnic minority patients‟ pathways in, out and within healthcare services in order to disentangle the" @default.
- W32205557 created "2016-06-24" @default.
- W32205557 creator A5039935751 @default.
- W32205557 creator A5053740651 @default.
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- W32205557 date "2010-09-24" @default.
- W32205557 modified "2023-09-27" @default.
- W32205557 title "Managing equality and diversity in health care: the case of ethnic monitoring at St George's NHS Trust" @default.
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