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- W323296816 abstract "A scarcity of information concerning the real impact of implementing Quality Management strategies on organisational performance is believed to be the principal reason why many organisations are still hesitant to adopt a Quality Management philosophy, and continue to perceive it as a theory with little applicability or benefit for their particular business environment. The principal aim of this study is to investigate the relationship between management practice and business performance of organisations that have been evaluated through the Australian Quality Awards for Business Excellence. Based on quantitative analysis and empirical validation methods, evidence for the existence or non-existence of benefits is identified, from factual information, which leads to a conclusion of the debate as to whether this concept works or not. This part of the study also aims at testing the capability of a new model for explaining and predicting the overall business performance of manufacturing organisations with the input of Awards scores and other relevant business information. A secondary aim is to explore the Best management practices of high performing organisations with a particular emphasis on common themes and attributes. The ABEF, formerly known as the Australian Quality Awards framework, is used as a measure of the goodness of organisations' management practices. Results in the form of scores are generated using a consistent and repeatable process of independent team evaluation, which are correlated with empirical factual data on the same organisations' past Business results. Here 'business results' are defined as the top priority Key Performance Indicators (KPIs) of Australian manufacturing organisations, which have been evaluated in the period between 1992-1997. They include typical bottom-line measures such as profitability, sales, costs and productivity. Other relevant business data and information used for explaining business success includes specific industry characteristics such as rivalry, entry barriers" @default.
- W323296816 created "2016-06-24" @default.
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- W323296816 date "1999-01-01" @default.
- W323296816 modified "2023-09-27" @default.
- W323296816 title "Business success and ABEF evaluation results: on the nexus between manufacturing results and frameworks for business excellence" @default.
- W323296816 hasPublicationYear "1999" @default.
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