Matches in SemOpenAlex for { <https://semopenalex.org/work/W327766718> ?p ?o ?g. }
Showing items 1 to 69 of
69
with 100 items per page.
- W327766718 endingPage "90" @default.
- W327766718 startingPage "87" @default.
- W327766718 abstract "Through a process of data gathering and analysis along with a review of current library literature, a need was identified to establish a continuum of staff training in technology. The educational needs of library staff at the Ehrman Medical Library (EML) of New York University School of Medicine were assessed via observation, interviews, logging incoming questions at public service areas, and reviewing Helpline e-mails. Data gathered during the assessment assisted in the development and design of a staff training program and will be used in project evaluation. This tutorial outlines a process of designing and implementing a staff computer-training program while providing general tips and strategies. ********** The Ehrman Medical Library (EML) has sixty-one FTE staff, a mix of professional and paraprofessionals working both part- and full-time. The majority of staff are onsite; however, about 5 percent work at affiliated libraries offsite at branch facilities. The level of comfort with technology and computer proficiency varies greatly among staff. Each staff member has access to a personal computer and most staff members serve the public at one of three areas: the circulation desk, the information desk, or the computer media center. All professional librarians and several paraprofessionals staff the library's information desk. The library's computers are a mix of platforms and operating systems with about 60 percent of staff using Windows platforms and 40 percent of staff using Macintoshes. Approximately 90 percent of the public computers are Windows-based. Through data gathering and analysis, a need was determined to establish a base level of computer competencies for all library staff. Although they were eligible to take microcomputer classes in MS Office applications offered by the institution at large as well as Internet training courses offered by the library, there had never been any form of onsite staff computer training. It was determined that an ongoing, mandatory, formal training program for all library staff would prove most advantageous. The project as conceived by the systems librarian and the coordinator for user services had two main objectives--first, to improve the staff's ability to troubleshoot their own desktop machines, and second, to improve the level of assistance provided to patrons in public service areas. An upcoming library renovation would combine all points of public service into one location. This too was considered in the need for a core level of skills. Top-level library administrators were queried during one of their regular weekly meetings to ascertain their interest in such a project and to determine if such a program would be supported. Once verbal approval was received from the library director, project development got underway. It is vital to get the support of the library director and department heads before such an undertaking. There must be a buy-in at all levels, but rallying department heads at the onset proved to be an important step in securing attendance and overall support of all staff members for the training program. Data Gathering and Analysis A literature review is a good start in developing an ongoing training program. A review of articles on staff computer training reinforced the value of such an undertaking. By further focusing the literature review on academic libraries, good starting points for actual program design began to emerge. In the academic institutions, in-house training programs were more likely to be developed and implemented, while training programs in corporate settings tended to be outsourced, something that library budgets do not often provide for. Academic libraries, in particular, are able to use valuable staff resources to cull instructors and budget constraints have reinforced the do-it-yourself attitude in many individual libraries. A training model designed for the University of Wisconsin-Madison was ultimately adopted. …" @default.
- W327766718 created "2016-06-24" @default.
- W327766718 creator A5008881869 @default.
- W327766718 creator A5012046612 @default.
- W327766718 date "2002-06-01" @default.
- W327766718 modified "2023-09-24" @default.
- W327766718 title "Designing a Library Staff Computer Training Program: Implementation of Core Competencies. (Tutorial)" @default.
- W327766718 hasPublicationYear "2002" @default.
- W327766718 type Work @default.
- W327766718 sameAs 327766718 @default.
- W327766718 citedByCount "3" @default.
- W327766718 crossrefType "journal-article" @default.
- W327766718 hasAuthorship W327766718A5008881869 @default.
- W327766718 hasAuthorship W327766718A5012046612 @default.
- W327766718 hasConcept C111919701 @default.
- W327766718 hasConcept C119599485 @default.
- W327766718 hasConcept C127413603 @default.
- W327766718 hasConcept C161191863 @default.
- W327766718 hasConcept C2776545233 @default.
- W327766718 hasConcept C2777341132 @default.
- W327766718 hasConcept C2778445939 @default.
- W327766718 hasConcept C41008148 @default.
- W327766718 hasConcept C509550671 @default.
- W327766718 hasConcept C51067260 @default.
- W327766718 hasConcept C71924100 @default.
- W327766718 hasConcept C98045186 @default.
- W327766718 hasConceptScore W327766718C111919701 @default.
- W327766718 hasConceptScore W327766718C119599485 @default.
- W327766718 hasConceptScore W327766718C127413603 @default.
- W327766718 hasConceptScore W327766718C161191863 @default.
- W327766718 hasConceptScore W327766718C2776545233 @default.
- W327766718 hasConceptScore W327766718C2777341132 @default.
- W327766718 hasConceptScore W327766718C2778445939 @default.
- W327766718 hasConceptScore W327766718C41008148 @default.
- W327766718 hasConceptScore W327766718C509550671 @default.
- W327766718 hasConceptScore W327766718C51067260 @default.
- W327766718 hasConceptScore W327766718C71924100 @default.
- W327766718 hasConceptScore W327766718C98045186 @default.
- W327766718 hasIssue "2" @default.
- W327766718 hasLocation W3277667181 @default.
- W327766718 hasOpenAccess W327766718 @default.
- W327766718 hasPrimaryLocation W3277667181 @default.
- W327766718 hasRelatedWork W1519357726 @default.
- W327766718 hasRelatedWork W197065702 @default.
- W327766718 hasRelatedWork W1976838414 @default.
- W327766718 hasRelatedWork W2024056976 @default.
- W327766718 hasRelatedWork W2033004405 @default.
- W327766718 hasRelatedWork W2033583776 @default.
- W327766718 hasRelatedWork W2037239549 @default.
- W327766718 hasRelatedWork W2055546474 @default.
- W327766718 hasRelatedWork W2063549096 @default.
- W327766718 hasRelatedWork W2075439903 @default.
- W327766718 hasRelatedWork W2087889560 @default.
- W327766718 hasRelatedWork W2155633950 @default.
- W327766718 hasRelatedWork W2184472507 @default.
- W327766718 hasRelatedWork W2337534708 @default.
- W327766718 hasRelatedWork W2415416165 @default.
- W327766718 hasRelatedWork W328117233 @default.
- W327766718 hasRelatedWork W600018424 @default.
- W327766718 hasRelatedWork W642894838 @default.
- W327766718 hasRelatedWork W1566951560 @default.
- W327766718 hasRelatedWork W2466030608 @default.
- W327766718 hasVolume "21" @default.
- W327766718 isParatext "false" @default.
- W327766718 isRetracted "false" @default.
- W327766718 magId "327766718" @default.
- W327766718 workType "article" @default.