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• W335230212 abstract "[Abstract] Computer-mediated communication tools are becoming increasingly important in a world in which time and space are no longer parameters for defining collaboration. Because of time and space, many of these tools are asynchronous. However, computer-mediated synchronous tools for collaboration are sometimes needed. SKYPE is an example of this category of tools. This article describes SKYPE and two specific cases (a medical school and an academic faculty in higher education) in which SKYPE was used for synchronous, electronically-mediated collaboration. Limitations and recommendations concerning the adoption of SKYPE for professional collaboration are also cited. [Keywords] SKYPE; synchronous tool; computer-mediated collaboration Collaboration has always been important in society's endeavors: personal, political, educational, and business-related (IBM, 2006). In all quarters, collaboration is defined as involving collective problem solving of some kind (Carnegie Corporation, n.d.). Today's information-based society increasingly requires attention to collaboration because of the vast amounts of information available in widely distributed environments among diverse and geographically dispersed users (Balfour, 2006; National Staff Development Council, n.d). Traditionally collaboration has been viewed as a face-to-face activity, with all parties present in the same space and time. Examples include conferences, summits and meetings. However, as technology has evolved, so has the context in which collaboration occurs. Face-to-face no longer requires that participants be in the same space and time. More workers are telecommuting (Telework Coalition, n.d), and it can be anticipated that telecommuting will continue to expand among companies and workers, due in part to increased fuel costs, commuting time and a desire among workers to have more flexibility (Henschen, Stodder, Crosman, Mcciellan, Mcwhorter, & Patterson, 2007). While there are personal and organizational variables to be examined in light of telecommuting and its applicability and effectiveness (Raghuram, Wiesenfeld, & Garud, 2003; Kossek, Lautsch, & Eaton, 2006), it is safe to say that, for an increasing number of workers and organizations, computer-mediated collaboration in telecommuting will grow to be increasingly important. While there are major tool sets related to computer- mediated communications that are asynchronous, not requiring participants to share the same 'time', the focus here is on synchronous collaborations. In the cases cited in this article, the users are in the same 'time' (synchronous), they are not necessarily in the same space (location). Face-to-face may or may not be part of the electronic process in computer-mediated, synchronous collaboration; participants may 'see' each other electronically through various devices and approaches or 'meet' without seeing each other's faces at all, using auditory means. Another aspect to the context of collaboration is the trend to distribute corporate components and tasks, often among continents as well as among groups. Companies now have headquarters in one country, manufacturing in another, using raw goods from yet a third country. One of the most successful cases to illustrate the use of an electronic community for the purpose of distributed work arrangements is the development of Linux, the computer operation system; it proved that distributed work plans can be flexible, innovative and successful (Hinds & Kiesler, 2002). Computer- mediated collaboration in the form of distributed or shared work tasks can be seen in many technology companies and agencies but also in manufacturing and the service-related industries as well. A collaborative planning using electronic tool is growing in a range of applications, including elementary, secondary and higher education, as well as the workplace (Bold, 2006). Computer-mediated collaboration is actually being taught in graduate classes. …" @default.
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• W335230212 date "2007-07-01" @default.
• W335230212 modified "2023-09-24" @default.
• W335230212 title "SKYPE: A Synchronous Tool for Computer-Mediated Collaboration" @default.
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