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- W357156938 abstract "Statistics show that construction industry contributes steadily and significantly to the national economy and SME always plays a major role. In order to offer value for money to the client and lower the operating cost, practising quality program is crucial. The aim of this paper is to investigate, via extensive literature reviews, how Australian construction SME should manage when implementing TQM strategy in the business model. In summary, there are four management implications: construction management, knowledge management, supply chain management and marketing management, which can enhance competitive advantage and favor commercial viability. One can reasonably conclude that quality improvements will lead to long term commercial advantages." @default.
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- W357156938 date "2013-07-01" @default.
- W357156938 modified "2023-09-23" @default.
- W357156938 title "When Australian Construction SME Implementing TQM" @default.
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