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- W36753594 abstract "Indigenous Police Liaison Officers (IPLOs) are employed by the Queensland Police Service (QPS) to address the social and cultural barriers between police and Indigenous communities. Their position as mediators and members of two historically opposing groups, potentially exposes them to conflicting expectations that hinder their ability to carry out their liaison role effectively. This thesis aims to investigate the different ways IPLOs perceive their role/s to be conflicting, and secondly, to understand how those conflicts are perceived in relation to the concepts of 'inter-role' and 'intra-role' conflict. From six qualitative interviews with IPLOs, this study has found that they experience role conflict through a number of factors, including: lack of training, unclear role definition and poor management and coordination. In addition, it was revealed that organisational issues within the QPS formed the dominant conflict context (intra-role conflict), rather than the expected cultural context, whereby cultural and professional roles conflict (inter-role conflict). The findings of this research not only demonstrate a more effective application of the role conflict concept, but they also suggest that the solution for the role conflict issues among IPLOs may lie with a straightforward redress of QPS policies and procedures." @default.
- W36753594 created "2016-06-24" @default.
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- W36753594 date "2006-01-01" @default.
- W36753594 modified "2023-09-27" @default.
- W36753594 title "A qualitative analysis of role conflict among indigenous police liaison officers in Queensland" @default.
- W36753594 hasPublicationYear "2006" @default.
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