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- W3779920 abstract "We investigated the process and outcomes of a systematic approach to institutionalize conflict management in a large public organization. Using longitudinal and multilevel field data from a large hierarchical organization’s deliberate efforts to implement a conflict management initiative, we were able to test the effects of the institutionalization process from multiple perspectives. We hypothesized and found the combination of three critical factors - leadership of agentic actors, construction and maintenance of social networks, and the sense-making processes - in the diffusion of both codified and tacit knowledge about conflict management. Also, social construction supplements structural factors in the institutionalization process of conflict management practices." @default.
- W3779920 created "2016-06-24" @default.
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- W3779920 date "2009-01-01" @default.
- W3779920 modified "2023-09-23" @default.
- W3779920 title "Socially Constructed Institutionalization of Conflict Management: The Confluence of Agents, Networks and Sense-Making" @default.
- W3779920 doi "https://doi.org/10.2139/ssrn.1493562" @default.
- W3779920 hasPublicationYear "2009" @default.
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