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- W380435100 abstract "This dissertation project aims at developing a theory-based model that explains the influence of software product and service characteristics of Software-as-a-Service on the relation between organizational integration and the extent of a solution failure. The model is grounded on a thorough literature review of IS and non IS literature and exploratory case studies with different Software-as-aService vendors. Typical software service characteristics like simultaneity as well as typical software product characteristics like a multi-tenancy architecture have been identified within existing Software-as-a-Service solutions. The preliminary results propose that software product and service characteristics of Software-as-a-Service increase the importance of internal and external integration to prevent a Software-as-a-Service solution to fail. Software-as-a-Service solutions are argued to require software vendors to integrate internal activities like development and operations and external entities like customers much tighter in order to be successful." @default.
- W380435100 created "2016-06-24" @default.
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- W380435100 date "2012-01-01" @default.
- W380435100 modified "2023-09-23" @default.
- W380435100 title "Exploring The Role Of Integration In Software-As-A-Service Failure" @default.
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