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- W4200570924 abstract "A bibliometric analysis and an interpretive review have been undertaken to advance the debate on public service co-production and public value co-creation, conceiving them as the cornerstones of public service logic. The systematization of 114 articles, which were sorted in 4 clusters through bibliographic coupling, revealed a ‘new normality’ of public service delivery relying on citizens’ involvement as value co-creators. Citizens and regular producers should be empowered to act as partners in co-designing and co-delivering public services. However, the interaction between citizens and regular producers generates value tensions, which should be addressed to avoid backlash on public value generation." @default.
- W4200570924 created "2021-12-31" @default.
- W4200570924 creator A5023941186 @default.
- W4200570924 creator A5024818470 @default.
- W4200570924 date "2021-12-20" @default.
- W4200570924 modified "2023-10-14" @default.
- W4200570924 title "Travelling along the public service co-production road: a bibliometric analysis and interpretive review" @default.
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