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- W4211140104 endingPage "349" @default.
- W4211140104 startingPage "316" @default.
- W4211140104 abstract "The extant literature presents antecedents of loyalty into four groups: characteristics of the environment, characteristics of the dyadic relationship, characteristics of the consumer, and consumer perceptions of the relationship with the marketing firm. However, it pays little to no attention to the antecedents of loyalty in small island economies. Prior research on small island economies is heavily focused on cultural, environmental, and macro-economic issues. Thus, the focus of this chapter is to capture antecedents that are cognizant of the distinct market conditions that potentially impact customer loyalty within the telecommunications sector. It seeks to advance understanding of loyalty in Business-to-Business (B2B) relationships in the context of a small island economy and identify triggers and determinants to convert passively loyal customers into actively loyal customers." @default.
- W4211140104 created "2022-02-13" @default.
- W4211140104 creator A5046174897 @default.
- W4211140104 creator A5053337409 @default.
- W4211140104 date "2015-01-01" @default.
- W4211140104 modified "2023-09-27" @default.
- W4211140104 title "Inside the Small Island Economies" @default.
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