Matches in SemOpenAlex for { <https://semopenalex.org/work/W4225087472> ?p ?o ?g. }
- W4225087472 abstract "Recently, chatbots have been deployed in health care in various ways such as providing educational information, and monitoring and triaging symptoms. However, they can be ineffective when they are designed without a careful consideration of the cultural context of the users, especially for marginalized groups. Chatbots designed without cultural understanding may result in loss of trust and disengagement of the user. In this paper, through an interview study, we attempt to understand how chatbots can be better designed for Black American communities within the context of COVID-19. Along with the interviews, we performed design activities with 18 Black Americans that allowed them to envision and design their own chatbot to address their needs and challenges during the pandemic. We report our findings on our participants’ needs for chatbots’ roles and features, and their challenges in using chatbots. We then present design implications for future chatbot design for the Black American population." @default.
- W4225087472 created "2022-04-30" @default.
- W4225087472 creator A5050733578 @default.
- W4225087472 creator A5058778236 @default.
- W4225087472 creator A5079337263 @default.
- W4225087472 creator A5084955075 @default.
- W4225087472 date "2022-04-29" @default.
- W4225087472 modified "2023-10-06" @default.
- W4225087472 title "Designing Chatbots with Black Americans with Chronic Conditions: Overcoming Challenges against COVID-19" @default.
- W4225087472 cites W15077273 @default.
- W4225087472 cites W175457021 @default.
- W4225087472 cites W1876931678 @default.
- W4225087472 cites W1925154005 @default.
- W4225087472 cites W1934634047 @default.
- W4225087472 cites W1967395881 @default.
- W4225087472 cites W1975753649 @default.
- W4225087472 cites W1976296327 @default.
- W4225087472 cites W1988333408 @default.
- W4225087472 cites W1991164020 @default.
- W4225087472 cites W2003494686 @default.
- W4225087472 cites W2003837187 @default.
- W4225087472 cites W2012625826 @default.
- W4225087472 cites W2016126398 @default.
- W4225087472 cites W2018888802 @default.
- W4225087472 cites W2021291367 @default.
- W4225087472 cites W2027239661 @default.
- W4225087472 cites W2037859676 @default.
- W4225087472 cites W2040936209 @default.
- W4225087472 cites W2047185874 @default.
- W4225087472 cites W2078763067 @default.
- W4225087472 cites W2084715379 @default.
- W4225087472 cites W2101672147 @default.
- W4225087472 cites W2102426322 @default.
- W4225087472 cites W2106159539 @default.
- W4225087472 cites W2119981994 @default.
- W4225087472 cites W2135245135 @default.
- W4225087472 cites W2172195869 @default.
- W4225087472 cites W2588574026 @default.
- W4225087472 cites W2610272614 @default.
- W4225087472 cites W2610364475 @default.
- W4225087472 cites W2621929985 @default.
- W4225087472 cites W2623779865 @default.
- W4225087472 cites W2724317853 @default.
- W4225087472 cites W2734969743 @default.
- W4225087472 cites W2739819123 @default.
- W4225087472 cites W2741321799 @default.
- W4225087472 cites W2763552934 @default.
- W4225087472 cites W2785257249 @default.
- W4225087472 cites W2787096751 @default.
- W4225087472 cites W2787328894 @default.
- W4225087472 cites W2789765784 @default.
- W4225087472 cites W2795752571 @default.
- W4225087472 cites W2883495931 @default.
- W4225087472 cites W2891054695 @default.
- W4225087472 cites W2892025201 @default.
- W4225087472 cites W2920269499 @default.
- W4225087472 cites W2922711788 @default.
- W4225087472 cites W2940651937 @default.
- W4225087472 cites W2941540847 @default.
- W4225087472 cites W2942444880 @default.
- W4225087472 cites W2942715498 @default.
- W4225087472 cites W2976274507 @default.
- W4225087472 cites W2985011762 @default.
- W4225087472 cites W2985719233 @default.
- W4225087472 cites W2986170623 @default.
- W4225087472 cites W3012289228 @default.
- W4225087472 cites W3015807396 @default.
- W4225087472 cites W3022528244 @default.
- W4225087472 cites W3024128774 @default.
- W4225087472 cites W3029233968 @default.
- W4225087472 cites W3030120704 @default.
- W4225087472 cites W3031084116 @default.
- W4225087472 cites W3032420689 @default.
- W4225087472 cites W3042911660 @default.
- W4225087472 cites W3043083589 @default.
- W4225087472 cites W3091416888 @default.
- W4225087472 cites W3094006398 @default.
- W4225087472 cites W3095756121 @default.
- W4225087472 cites W3097029053 @default.
- W4225087472 cites W3099369213 @default.
- W4225087472 cites W3102614932 @default.
- W4225087472 cites W3104743084 @default.
- W4225087472 cites W3105873105 @default.
- W4225087472 cites W3159714135 @default.
- W4225087472 cites W3161857679 @default.
- W4225087472 cites W3163128657 @default.
- W4225087472 cites W3174188181 @default.
- W4225087472 cites W4288083316 @default.
- W4225087472 doi "https://doi.org/10.1145/3491102.3502116" @default.
- W4225087472 hasPublicationYear "2022" @default.
- W4225087472 type Work @default.
- W4225087472 citedByCount "10" @default.
- W4225087472 countsByYear W42250874722022 @default.
- W4225087472 countsByYear W42250874722023 @default.
- W4225087472 crossrefType "proceedings-article" @default.
- W4225087472 hasAuthorship W4225087472A5050733578 @default.
- W4225087472 hasAuthorship W4225087472A5058778236 @default.
- W4225087472 hasAuthorship W4225087472A5079337263 @default.
- W4225087472 hasAuthorship W4225087472A5084955075 @default.
- W4225087472 hasBestOaLocation W42250874722 @default.