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- W4225540707 abstract "The application of artificial intelligence (AI) technology has evolved into an influential endeavor to improve firm performance, but little research considers the relationship among artificial intelligence capability (AIC), management (AIM), driven decision making (AIDDM), and firm performance. Based on the resource-based view (RBV) and existing findings, this paper constructs a higher-order model of AIC and suggests a research model of e-commerce firm AIC and firm performance. We collected 394 valid questionnaires and conducted data analysis using partial least squares structural equation modeling (PLS-SEM). As a second-order variable, AIC was formed by three first-order variables: basic, proclivity, and skills. AIC indirectly affects firm performance through creativity, AIM, and AI-driven decision making. Firm creativity, AIM, and AIDDM are essential variables between AIC and firm performance. Innovation culture (IC) positive moderates the relationship between firm creativity and AIDDM as well as the relationship between AIDDM and firm performance. Environmental dynamism (ED) positive mediates the connection between AIM and AIDDM. Among the control variables, firm age negatively affects firm performance, and employee size does not. This study helps enterprises leverage AI to improve firm performance, achieve a competitive advantage, and contribute to theory and management practice." @default.
- W4225540707 created "2022-05-05" @default.
- W4225540707 creator A5007190842 @default.
- W4225540707 creator A5046333193 @default.
- W4225540707 creator A5050278964 @default.
- W4225540707 date "2022-04-07" @default.
- W4225540707 modified "2023-09-25" @default.
- W4225540707 title "The Impact of Artificial Intelligence on Firm Performance: An Application of the Resource-Based View to e-Commerce Firms" @default.
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- W4225540707 doi "https://doi.org/10.3389/fpsyg.2022.884830" @default.
- W4225540707 hasPubMedId "https://pubmed.ncbi.nlm.nih.gov/35465474" @default.
- W4225540707 hasPublicationYear "2022" @default.
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