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- W4225796414 abstract "AbstractHigh-complex operations, such as healthcare, air traffic management and oil and gas exploration, are facing increasing and new challenges concerning digital transformation. These transformations are happening due to the growing need for better and more efficient and safe work processes, precise outcomes, consistency, and continuity in operations in the face of variabilities, risks, and uncertainties. In this study, we discuss the use of FRAM (Functional Resonance Analysis Method) modelling to understand and identify variability in integrated operations by examining six instantiations of operations in the oil and gas industry. Five challenges of integrating digital transformation and support resilience in these systems are discussed: provision of support for coordination demands; provision of support for adequate human supervision of automated functions; reduction of system opacity; provision of support for adaptations; and provision of support for operators’ non-technical skills. The study highlights that the operations analysed rely on human-machine interactions to perform resiliently, and workers locally manage variabilities in the system, assuring the continuity of safe operations while reconciling multiple goals (e.g. safety, efficiency, quality). The instantiations demonstrated the importance of the operators in making decisions when organising responses for disarming and recovery, which is not programmed and expected by the technical system.KeywordsFunctional Resonance Analysis MethodSafetyAutomation" @default.
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- W4225796414 date "2022-01-01" @default.
- W4225796414 modified "2023-10-17" @default.
- W4225796414 title "Resilience and Digital Transformation Challenges in Oil and Gas Integrated Operations" @default.
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- W4225796414 doi "https://doi.org/10.1007/978-3-030-85954-1_3" @default.
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