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- W4231149797 abstract "Information technology (IT) outsourcing continues to experience phenomenal growth, with an estimated market size of over $100 billion in 2000. Its adoption by some of the largest international corporations has seen outsourcing become considered a key component of the information management agenda. Critical to this agenda is the formulation of comprehensive contracts. For this, legal experts and/or advisors can be consulted, but enforcement depends very much on client and vendor account managers. A theoretical analysis of the contract contrasted with empirical data from client and vendor post-contract management practice revealed that the contract has a number of purposes beyond its sole legal nature, outlining a number of control dimensions both parties aim to enforce. This paper presents findings from 13 UK-based organizations on the role of the outsourcing contract and its purpose for ensuring control over the client’s outsourcing destiny." @default.
- W4231149797 created "2022-05-11" @default.
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- W4231149797 date "2011-01-18" @default.
- W4231149797 modified "2023-09-27" @default.
- W4231149797 title "Contract, Control and 'Presentation' in IT Outsourcing" @default.
- W4231149797 doi "https://doi.org/10.4018/9781930708433.ch015" @default.
- W4231149797 hasPublicationYear "2011" @default.
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